Retail Sales Associate

FIVE Hotels & Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel brand in Dubai is looking for a Retail Sales Associate to provide exceptional customer service and styling advice. The ideal candidate has at least 2 years of experience in luxury retail and excellent communication skills. You will enhance the shopping experience by cultivating client relationships and achieving sales targets. Join our dynamic team and be a part of our vibrant fashion narrative.

Qualifications

• Minimum of 2 years of retail experience in a relevant luxury environment.
• Impeccable communication skills, with fluency in English.
• Demonstrated ability to exceed sales targets.

Responsibilities

• Deliver exceptional customer experiences and service.
• Offer personalized styling advice and recommendations.
• Drive sales performance and achieve targets.

Skills

Premium or Lifestyle Fashion Retail Experience

Strong communication skills

Time management skills

Creative problem-solving

Ability to work under pressure

Fluency in English

Job description

Exciting opportunity to join the FIVE Tribe as a Retail Sales Associate, delivering exceptional experiences at FIVE Hotels and Resorts.

What We’re Looking For

• Minimum of 2 years of Premium or Lifestyle Fashion Retail Experience in a Resort, Luxury Hotel or Concept Brand environment.
• A bold passion for fashion, with effortless confidence, distinctive style, and an instinct for What’s Next.
• Proven track record in achieving sales targets and the competence to exceed expectations in dynamic and competitive operational environments.
• Impeccable communication skills, both verbal and written, with fluency in English (additional languages are a plus).
• Stays ahead of fashion trends and aesthetics, understanding the FIVE Mode client mindset and effortlessly curating looks that inspire.
• Remarkable time management and multi‑tasking skills to deliver a ‘FIVE‑Star’ experience for our guests, even under pressure.
• ‘FIVE‑Styled’ visionary thinking by finding creative solutions, while taking ownership of all duties and tasks assigned.
• Flexibility to work a variety of shifts, including weekends and holidays, based on the hotel’s requirements.
• A professional, Insta‑worthy appearance, always adhering to FIVE’s grooming standards and maintaining a polished, ‘FIVE‑Styled’ demeanour.
• A hands‑on attitude, fueled by a ‘Can‑Do!’ spirit.

Key Responsibilities

• Brings the FIVE Mode vibe to life through every interaction, delivering upbeat, polished, and unforgettable service that turns shopping into a high‑energy experience.
• Offers personalised styling advice and curated product recommendations that reflect each guest’s individuality while capturing FIVE Mode’s bold, fashion‑forward aesthetic.
• Builds and nurtures strong client relationships that transform first‑time shoppers into loyal brand ambassadors.
• Drives sales performance and consistently achieves targets through enthusiasm and a passion for delivering ‘FIVE‑Styled’ excellence.
• Maintains an immaculate, visually striking store floor and displays that embody FIVE Mode’s distinctive identity.
• Supports in‑store events, pop‑ups, and brand collaborations, showcasing collections with flair and contributing to FIVE’s global fashion narrative.
• Handles point‑of‑sale transactions and stock management with accuracy, efficiency, and attention to detail.
• Contributes to daily sustainability practices in alignment with FIVE’s eco‑luxury philosophy, ensuring responsibility meets style.

AN EQUAL OPPORTUNITY EMPLOYER. FIVE is committed to diversity and inclusion.