Retail Operations Executive (UAE National)

Richemont; Dubai; Sur place; AED 180 000 - 280 000; Plein temps

Résumé du poste

Van Cleef & Arpels in Dubai is seeking a Retail Operations Executive to support identifying business development opportunities, optimize operations and drive operational excellence for boutiques.

You will analyze data, gather requirements, coordinate with stakeholders, document processes, and contribute to feasibility studies while staying aligned with savoir-faire and brand standards.

The role offers integration into a Maison culture emphasizing career growth and collaboration.

Qualifications

• Strong analytical mindset with ability to translate business needs into clear requirements.
• Experience gathering requirements through interviews and workshops.
• Proactive in identifying process improvements.
• Excellent documentation and traceability throughout projects.
• Ability to work with multiple stakeholders across projects.

Responsabilités

• Identify business development opportunities to optimize retail operations.
• Translate business needs into clear requirements and success criteria.
• Define testing scenarios and verification criteria.
• Maintain project documentation and traceability.
• Collaborate with users and stakeholders to validate requirements.
• Contribute to feasibility studies and business case development.
• Stay informed of technologies and industry best practices.
• Create high-quality technical and user documentation.

Connaissances

Analytical thinking

Requirements gathering

Process improvement

Stakeholder management

Documentation

Description du poste

ARE YOU A GOOD MATCH?

Do you have a strong analytical mindset with an interest in retail operations and business development? Are you organized, solution-oriented and comfortable working across different projects and stakeholders?

Do you have the ability to understand business needs, translate them into clear requirements and contribute to process improvement?

If so, we would love to hear from you!

WHAT ARE WE EXPECTING FROM YOU?

As a Retail Operations Executive, you will support the Maison in identifying business development opportunities, optimizing operations and driving operational excellence, with the objective of enhancing boutique productivity.

In this role, you will:

• Analyze and identify business development opportunities to optimize operations and achieve operational excellence.
• Proactively recommend action plans to enhance boutique team productivity.
• Identify, gather and document project and process requirements using appropriate methodologies.
• Work closely with users and stakeholders to validate requirements and ensure accuracy.
• Define testing scenarios and verification criteria to ensure business requirements are met.
• Maintain clear project documentation and traceability throughout the project lifecycle.
• Conduct research and analyze data to identify key themes, trends and opportunities.
• Gather business requirements through interviews, document analysis, workshops and workflow analysis.
• Translate business needs into clear requirements, user roles and objectives.
• Contribute to feasibility studies and assessments for new and existing projects and support business case development.
• Identify opportunities to improve existing and new applications and support the development of solutions responding to business needs.
• Create and maintain high-quality technical and user documentation.
• Contribute to a culture of innovation and continuous improvement through creative solutions and collaborative initiatives.
• Stay informed of relevant technologies, external developments and industry best practices.

MORE THAN A ROLE... WE RECRUIT FOR A CAREER!

By joining Van Cleef & Arpels, you will be part of a Maison where employee development and career progression are at the heart of our ambition.

You will benefit from an integration journey designed to immerse you in the Maison's culture, history and savoir-faire, while developing your expertise through enriching experiences and learning opportunities.

THE RECRUITMENT PROCESS

If your profile matches our search, you will be contacted by our Talent Acquisition team for an introductory conversation.

You will then meet with the Hiring Manager and relevant stakeholders to further discuss the role, your experience and your aspirations.

Otherwise, you will receive an email to inform you that your application has not been successful.