Retail Operations & Customer Experience Associate

Jobsatdubai; United Arab Emirates; On-site; AED 45,000 - 71,000; Full time

Job description

Store Associate_Retail Operations_Centrepoint – Ras Al Khaima.Babyshop.UAE_Centrepoint – RAK_BABYSHOP

Job Description

To ensure customers have a good experience

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Ensure housekeeping standards are maintained in the store.
• Proactively acknowledge, greet and assist customers in the store
• Merchandise, restock and maintain sales floor as per Brand standards
• Responsible for effective replenishment
• Responsible for maintaining fitting room standards
• Multi-skilled in cashiering, sales floor, customer handling and back-store

Qualifications

12th Class / Graduation. 2 years of experience in handling customer relations

About Us

Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.

Over the years, our UAE – based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC’s largest omnichannel retailers and India’s top home and fashion retailer.

We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.

About the Team

Established in 1973 in Bahrain,Babyshophas grown into a leading retailer specializing in children’s products and accessories. With a steadfast commitment to quality, affordability, and accessibility, we have expanded our footprint to over 230 stores across 13 countries in the Middle East, North Africa, and Asia. Serving over 100 million customers worldwide,Babyshophas become a trusted brand and household name in the region.

AtBabyshop, our mission is to provide parents with a comprehensive range of high-quality products and solutions for their children, from newborns to teenagers. We proudly offer a diverse selection of items from beloved brands such as Juniors, Giggles, Eligo, Lee Cooper, Disney, Hello Kitty, Graco, Joie, Hauck, Nuna, Cybex,Babyzen, Philips Avent,TommeeTippee,Medela, Dr.Brown’sand many more. Our extensive collection includes baby and kids’ clothing, baby essentials, nursery items, strollers, car seats, toys, and more.

Child safety is at the heart of everything we do atBabyshop. We take meticulous care to ensure all our products meet the highest safety standards, from toys to strollers to car seats and beyond. Our commitment extends to sourcing the highest quality materials, such as the cotton used in our clothing, which is free from harmful chemicals and safe for babies and children to wear.

We understand that parenting can be both rewarding and challenging, which is why we offer our unique service, “My Baby Expert.” Through this service, our experienced staff members—often mothers themselves—provide personalized advice and solutions for your parenting, product, or brand-related concerns. Our experts are here to support you every step of the way, helping you find the best solutions tailored to your family’s needs.

Babyshopremainscommitted to customer satisfaction and community engagement. We continuously innovate and adapt to meet the evolving needs of parents and children. Our longstanding reputation as a reliable and popular choice for quality children’s products is a testament to our unwavering dedication to excellence and responsibility.