Retail Client Advisor

Technogym USA United States; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A prominent fitness brand based in Abu Dhabi is seeking a highly motivated Client Advisor to enhance customer experiences in-store. The role involves achieving sales targets, maintaining product knowledge, and building customer relationships. Ideal candidates should have a Bachelor's degree and at least two years of experience in luxury retail. This position offers a vibrant work environment with a focus on fitness and wellness. Join a team dedicated to delivering outstanding customer service while representing a leading brand in the fitness industry.

Qualifications

• Minimum 2 years experience as Sales Assistant for luxury brand retail companies.
• Aptitude for selling with emphasis on developing business.
• Ability to communicate confidently with customers.

Responsibilities

• Achieve sales targets to contribute to store sales performance.
• Provide an excellent customer experience and maintain good product knowledge.
• Manage customer complaints and ensure resolutions.

Skills

Customer service excellence

Sales performance

Proactive relationship building

Product knowledge

CRM system proficiency

Education

Bachelor's Degree

Tools

Salesforce

SAP

Job description

Our Company

Technogym inspires 70million daily users to train using our innovative & engaging solutions for fitness sport and health. By promoting the Healthness lifestyle of exercise a balanced diet and a positive mental approach AI Tracking & Longevity Technogym has rapidly grown into a success story of over 2800 employees at 16 branches expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.

Your Role

We are looking for a responsible highly motivated Client Advisor - Abu Dhabi with a genuine interest in our brand and a real passion for sport and wellness. As an in-store Client Advisor you will act as a Brand Ambassador delivering an excellent in-store experience to our customers.

You will always put the customer first and deliver great customer service striving to exceed customers expectations.

Location - Abu Dhabi Marinal Mall

Your Impact

• Contribute to the Store Sales Performance by achieving the sales targets
• Maintain good product knowledge and ensure an outstanding customer experience
• Be proactive in attracting new customers and maintaining relationships with existing ones to generate new business opportunities
• Actively participate in design events and trade shows to collect and convert as many leads as possible
• Handle customer complaints seeking assistance and ensuring issues are resolved to the satisfaction of the customer and the company
• Constantly promote a unique memorable shopping experience (implementing customer focus storytelling extraordinary service selling skills and aptitude)
• Keep the CRM system up to date
• Exceed all behavioral requirements adhering to the dress code and appearance guidelines
• Ensure the store is perfectly in line with the Brand Guidelines in terms of VM appearance and atmosphere. Respect company norms and procedures and adhere to Security and Health and Safety regulations
• Always be informed on brand activities locations events and marketing activities
• Cooperate with other Consumer Sales Functions (Field Sales and Teleselling) in an omni-channel approach in order to facilitate and speed up the customer journey.

About You

Ideally you are passionate about working out enthusiastic and proactive while also down-to-earth and ethical. You have a strong sense of presence on the store floor and the ability to communicate confidently with customers.

You have a passion for design luxury goods fashion Made in Italy art working out and a healthy lifestyle.

What you should bring

• 2 years experience as Sales Assistant for luxury brand retail companies
• Bachelors Degree
• Aptitude for selling with an emphasis on developing business
• Ability to leverage networks by cultivating key relationships as well as knowledge of local marketing and media
• Ability to acquire some expertise in Store operational applications (Salesforce and SAP)
• Passion for fitness and wellness (high standing/no smoking)
• Entrepreneurial approach Ability to create and cultivate a network

Technogym is an Equal Opportunities Employer

Technogym is an equal opportunities employer. We welcome applications from all members of society irrespective of age sex sexual orientation race religion or belief.
Discover your potential with a career at Technogym where work means loving what you do taking on challenges learning from others sharing a vision and making it come true!

Required Experience

Unclear Seniority