Restaurant Manager (Bakery & Patisserie Concept)

Black Pearl Consult; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

A premium hospitality firm in Abu Dhabi is seeking an experienced Restaurant Manager to oversee daily operations of a bakery and patisserie café. Responsibilities include managing staff, ensuring food quality and hygiene standards, and delivering excellent customer service. The ideal candidate will have at least 5 years of experience in restaurant management and a passion for hospitality.

Qualifications

• Minimum 5 years of restaurant or café management experience.
• Experience in managing diverse teams.
• Solid understanding of food safety and hygiene standards.

Responsibilities

• Oversee daily restaurant operations ensuring adherence to brand standards.
• Lead, train, and mentor service staff and kitchen personnel.
• Ensure high-quality guest experiences and address customer feedback.
• Assist in budgeting and cost control to achieve revenue targets.

Skills

Leadership skills

Problem-solving abilities

Excellent communication

Understanding of F&B operations

Inventory management

Tools

POS systems

Job description

We are seeking an experienced and dynamic Restaurant Manager to lead daily operations of a premium bakery and patisserie café. The ideal candidate will have strong operational expertise, exceptional leadership skills and a passion for delivering outstanding customer service. This role requires someone who can manage front-of-house and back-of-house teams, optimize workflows and uphold high standards in food quality, hygiene and guest experience.

Key Responsibilities

• Oversee day-to-day restaurant operations ensuring smooth service flow and adherence to brand standards.
• Manage staff schedules, shift planning and table allocation to ensure efficient restaurant operations.
• Monitor product display, food quality and presentation ensuring consistency across all offerings.
• Implement and maintain hygiene, safety and sanitation standards in compliance with UAE regulations.

Team Management

• Lead, train and mentor a team of service staff, baristas and kitchen personnel.
• Conduct regular performance evaluations and provide coaching to enhance team efficiency.
• Foster a positive work culture and ensure high levels of employee engagement and professionalism.

Customer Service Excellence

• Ensure a warm, welcoming and high‑quality experience for all guests.
• Address customer feedback and resolve issues professionally to maintain high satisfaction levels.
• Monitor service standards and continuously look for improvements to enhance guest experience.

Financial & Administrative Duties

• Assist in budgeting, forecasting and cost control to achieve revenue targets.
• Monitor inventory levels, place orders with suppliers and manage stock effectively.
• Review daily sales reports, manage petty cash and support overall financial accuracy.
• Develop strategies to increase footfall, revenue and customer retention.

Marketing & Menu Support

• Collaborate with the culinary and marketing teams to support new product launches, promotions and seasonal menus.
• Ensure proper display and merchandising of bakery and patisserie products.

Requirements

• Minimum 5 years of experience in restaurant or café management (bakery/patisserie experience preferred).
• Strong leadership skills with experience managing diverse teams.
• Excellent communication, problem‑solving and decision‑making abilities.
• Solid understanding of F&B operations, food safety and hygiene standards.
• Experience in POS systems, inventory management and basic financial reporting.
• Ability to work in a fast‑paced environment and handle operational challenges gracefully.
• Passion for hospitality and delivering exceptional guest experiences.
• Willing to work in Abu Dhabi, UAE.

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