Resort IT Operations Lead — Guest & Staff Tech

Apt Resources; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury resort is seeking an IT Supervisor to oversee all IT services, ensuring operational excellence and enhancing guest experiences. The role involves managing the IT team, overseeing hardware/software installations, network management, and providing technical support. A Bachelor's degree in Information Technology and a minimum of 5 years of experience, including supervisory roles, are required. Strong leadership and communication skills are essential, as well as familiarity with IT security and disaster recovery planning. Competitive benefits are provided.

Qualifications

• Minimum of 5 years experience in IT roles, with at least 2 years in a supervisory position.
• Strong knowledge of network systems and hardware troubleshooting.
• Familiarity with IT security protocols and disaster recovery planning.

Responsibilities

• Supervise and manage the IT team in daily operations and project implementations.
• Oversee installation and maintenance of hardware and software systems.
• Ensure network security and backup processes are effectively executed.
• Deliver technical support to both staff and guests as required.
• Prepare reports regarding IT performance and challenges.

Skills

Leadership

Network systems knowledge

Hardware troubleshooting

Software applications expertise

Communication skills

Organizational skills

Education

Bachelor's degree in Information Technology or related field

Job description

A luxury resort is seeking an IT Supervisor to oversee all IT services, ensuring operational excellence and enhancing guest experiences. The role involves managing the IT team, overseeing hardware/software installations, network management, and providing technical support. A Bachelor's degree in Information Technology and a minimum of 5 years of experience, including supervisory roles, are required. Strong leadership and communication skills are essential, as well as familiarity with IT security and disaster recovery planning. Competitive benefits are provided.