Resident Concierge: Elite Guest Services & Local Picks

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality group in Dubai is seeking a dedicated concierge professional to manage resident requests and ensure seamless service delivery. The ideal candidate should have prior experience in hospitality, excellent proficiency in English, and strong customer service skills. The role requires attention to detail and the ability to work flexible hours. Join our dynamic team to elevate resident experiences in our luxurious environment.

Qualifications

• Previous experience in concierge, front office, or reception role in hospitality.
• Strong customer service orientation and friendly demeanor.
• Excellent communication skills in English; knowledge of Russian or other languages is a plus.

Responsibilities

• Manage resident requests and inquiries with professionalism.
• Coordinate deliveries and maintenance appointments.
• Collaborate with management and housekeeping teams.

Skills

Customer service orientation

Proficiency in English

Attention to detail

Flexibility to work various schedules

Tools

Property Management Systems (PMS)

Microsoft Word

Microsoft Excel

Job description

A leading hospitality group in Dubai is seeking a dedicated concierge professional to manage resident requests and ensure seamless service delivery. The ideal candidate should have prior experience in hospitality, excellent proficiency in English, and strong customer service skills. The role requires attention to detail and the ability to work flexible hours. Join our dynamic team to elevate resident experiences in our luxurious environment.