Residence Concierge: Luxury Guest Services & Local Expert

Four Seasons Hotels and Resorts; Al Maryah Island; Hybrid; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain based in Abu Dhabi is looking for a Residence Concierge Agent to provide exceptional service to residents. The role includes managing resident interactions, resolving complaints, and maintaining high hospitality standards. The ideal candidate will have 2-3 years of experience in front desk or concierge services, excellent communication skills, and the ability to work flexible hours. This full-time position offers a competitive salary, trainings, and comprehensive employee benefits.

Benefits

Competitive Salary

Comprehensive benefits package

Complimentary Accommodation at other hotels

Complimentary Dry Cleaning for Employee Uniforms

Complimentary Employee Meals

Qualifications

• 2-3 years of Front Desk, Concierge or Residential Services Experience.
• Must be able to work a flexible schedule, including days, evenings, weekends, and holidays.
• An additional language is an asset.

Responsibilities

• Handle all resident interactions with the highest level of hospitality.
• Respond to all resident requests accurately and timely.
• Manage access controls for residents and vendors.

Skills

Exceptional administrative skills

Excellent personal presentation

Ability to prioritize and multi-task

High attention to detail

Fluent in English

Communication skills

Job description

A luxury hotel chain based in Abu Dhabi is looking for a Residence Concierge Agent to provide exceptional service to residents. The role includes managing resident interactions, resolving complaints, and maintaining high hospitality standards. The ideal candidate will have 2-3 years of experience in front desk or concierge services, excellent communication skills, and the ability to work flexible hours. This full-time position offers a competitive salary, trainings, and comprehensive employee benefits.