Reservations Supervisor - Guest Experience & Revenue

AccorHotel; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality group in Dubai is seeking a Reservation Supervisor who will be responsible for managing the reservation department to ensure exceptional guest experiences and maximize revenue. The ideal candidate will have 3-5 years of experience in hotel reservations, proven supervisory skills, and excellent knowledge of reservation systems. This full-time position requires a strong commitment to detail and effective inventory control within a fast-paced environment.

Qualifications

• 3-5 years experience in hotel reservations or front office operations.
• Proven supervisory experience in hospitality.
• Strong knowledge of reservation systems.

Responsibilities

• Manage room reservations promptly and accurately.
• Monitor room availability and provide monthly reports.
• Train reservation team on yield management principles.

Skills

Communication skills

Multitasking

Problem-solving

Attention to detail

Tools

Opera

Reservation software

Job description

A leading hospitality group in Dubai is seeking a Reservation Supervisor who will be responsible for managing the reservation department to ensure exceptional guest experiences and maximize revenue. The ideal candidate will have 3-5 years of experience in hotel reservations, proven supervisory skills, and excellent knowledge of reservation systems. This full-time position requires a strong commitment to detail and effective inventory control within a fast-paced environment.