Reservations Specialist – Guest Experience

Radisson Hotel Group; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hospitality company is seeking a Reservations Agent in the United Arab Emirates. The successful candidate will support the Reservations Department, ensuring top-notch service and guest satisfaction. Responsibilities include managing reservations, collaborating with team members, and adhering to company standards. Ideal candidates should have strong communication skills, experience in the hospitality industry, and a passion for excellence. The company offers pathways for career advancement and a culture that values personal growth and development.

Benefits

Exclusive hotel rates

Career development programs

Inclusive work environment

Qualifications

• Experience in Reservations is essential.
• Ability to adapt quickly to changing service environments.
• Personal integrity to work in an excellence-driven atmosphere.

Responsibilities

• Support the smooth running of the Reservations Department.
• Collaborate with colleagues to maximize guest satisfaction.
• Ensure adherence to company standards and legislation.

Skills

Experience in Reservations

Strong communication and listening skills

Ability to adapt to changing service environments

Pro-active with a hands-on approach

Passion for the hospitality industry

Personal integrity

Creative problem-solving abilities

Job description

A leading global hospitality company is seeking a Reservations Agent in the United Arab Emirates. The successful candidate will support the Reservations Department, ensuring top-notch service and guest satisfaction. Responsibilities include managing reservations, collaborating with team members, and adhering to company standards. Ideal candidates should have strong communication skills, experience in the hospitality industry, and a passion for excellence. The company offers pathways for career advancement and a culture that values personal growth and development.