Reservations & Revenue Host (Dubai, 4–5★)

InterContinental Hotels Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel brand in Dubai is seeking a Reservations Agent with 1 to 2 years of experience in a similar role at a 4* or 5* hotel. Responsibilities include maximizing room revenue, handling guest queries, and managing reservations. Ideal candidates should have strong interpersonal skills, proficiency in the Opera Reservations System, and the ability to work under pressure. Competitive salary and career development opportunities available.

Benefits

Career development

Employee room discounts

Great work culture

Qualifications

• 1 to 2 years of experience in a similar role at a 4* or 5* hotel in Dubai.
• Familiarity with handling revenue-generating mediums.
• Ability to adapt to changing priorities and business needs.

Responsibilities

• Maximize rooms revenue through sales conversion.
• Handle guest queries and complaints regarding reservations.
• Maintain organized files for future bookings.

Skills

Fluent in Arabic

Interpersonal skills

Ability to work under pressure

Organizational skills

Tools

Opera Reservations System

Job description

A leading hotel brand in Dubai is seeking a Reservations Agent with 1 to 2 years of experience in a similar role at a 4* or 5* hotel. Responsibilities include maximizing room revenue, handling guest queries, and managing reservations. Ideal candidates should have strong interpersonal skills, proficiency in the Opera Reservations System, and the ability to work under pressure. Competitive salary and career development opportunities available.