Reservations & Guest Experience Specialist

Radisson Hotel Group; Dubai; On-site; AED 30,000 - 40,000; Full time

Job summary

A global hospitality leader is seeking a Reservations Agent to join their dynamic team in Dubai. The ideal candidate will ensure seamless service delivery while enhancing the guest experience. Responsibilities include supporting the Reservations Department, collaborating for guest satisfaction, and managing assigned tasks efficiently. We're looking for someone with relevant experience, strong communication skills, and a proactive approach to adapt to the fast-paced environment. Join us and make every moment matter, leading your career forward in the hospitality industry.

Benefits

Global hotel discounts

Continuous career development

Inclusive workplace environment

Qualifications

• Experience in Reservations is required.
• Strong communication and listening skills are essential for guest interactions.
• Ability to adapt to changing service environments is necessary.

Responsibilities

• Support the smooth running of the Reservations Department.
• Collaborate with colleagues to maximize guest satisfaction.
• Take responsibility for assigned tasks and duties.

Skills

Experience in Reservations

Strong communication and listening skills

Pro-active with a hands-on approach

Good IT skills

Ability to manage work efficiently

Ability to adapt to changing service environments

Job description

A global hospitality leader is seeking a Reservations Agent to join their dynamic team in Dubai. The ideal candidate will ensure seamless service delivery while enhancing the guest experience. Responsibilities include supporting the Reservations Department, collaborating for guest satisfaction, and managing assigned tasks efficiently. We're looking for someone with relevant experience, strong communication skills, and a proactive approach to adapt to the fast-paced environment. Join us and make every moment matter, leading your career forward in the hospitality industry.