Research Systems Manager

American University of Sharjah; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading educational institution in the UAE is seeking a Research Systems Manager to develop and implement research administration systems. You will provide technical support, train staff, and ensure that systems align with academic needs. The ideal candidate should have a bachelor’s degree in business administration, at least seven years of experience, and strong organizational skills. This role is essential in facilitating research services and supporting faculty effectively.

Qualifications

• Minimum of seven years of relevant experience.
• Experience in training researchers on system usage and best practices.

Responsibilities

• Develop and implement policies on research system transaction activities.
• Provide technical support to research administration systems.
• Train faculty and staff on research administration system related tasks.

Skills

Collaboration with researchers and faculty

Attention to detail

Organizational skills

Technical issue diagnosis

Training researchers

Liaising with IT teams

Education

Bachelor’s degree in business administration or related fields

Tools

Microsoft Office tools (Word, PowerPoint, Excel)

Research management tools (Pre-Award system, Oracle, Pure)

Job description

Position Summary

The Research Systems Manager is responsible for developing and implementing research administration systems in support of research services.

Responsibilities

• Develop and implement policies on research system transaction activities.
• Conceptualize, plan, draft, edit, and present clear, concise, relevant and accurate analytic products and presentations in a timely manner.
• Provide technical support to research administration systems function, including development of custom and automated reporting functions.
• Provide data management expertise, and work towards automation of standard processes.
• Train faculty and staff on research administration system related tasks.
• Program and develop custom reports, workflow forms, configure electronic routing and approval.
• Coordinate and support research systems integration and development as required.
• Adhere to the University\'s information security and confidentiality policies and procedures, and report breaches or other security risks accordingly
• Coordinate with other departments to facilitate the accomplishment of tasks and responsibilities, as and when needed
• Perform any other tasks assigned by the Line Manager.

Qualifications And Skills Required

• Minimum of seven years of relevant experience.
• A bachelor’s degree in business administration or related fields.

Skills & Competencies

• Ability to work closely with researchers, faculty, and IT teams to align systems with academic and scientific needs.
• Strong organizational skills and attention to detail.
• Strong organizational skills to oversee system deployments, upgrades, and integrations with minimal disruption.
• Ability to diagnose and resolve technical issues in research software, databases, and cloud services.
• Experience in training researchers on system usage and best practices.
• Efficiently liaising with software providers, IT teams, and academic departments to ensure seamless research support.

Technical Skills

• Expertise with Microsoft Office tools, including Word, PowerPoint and Excel.
• Expertise with research management tools and ERP systems, including Pre-Award system, Oracle and Pure.
• Collaborate with researchers to deploy and customize software for domain-specific needs.
• Audit system permissions and conduct vulnerability assessments to mitigate risks.

How To Apply

• Interested applicants should fill out the form.
• AUS alumni are encouraged to apply. Applicants who do not meet specified requirements will not be shortlisted. Only shortlisted candidates will be contacted.
• AUS is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, gender, religion, national origin, disability or marital status. Opportunities for employment are based solely upon one\u2019s qualifications.