Research Manager

YouGov; Dubai; Hybrid; AED 300,000 - 520,000; Full time

Job summary

YouGov, a global online research company, seeks a Research Manager – Client Servicing in Dubai. You will design and deliver quantitative market research for regional and global clients, turning findings into commercial opportunities.

Manage projects end‑to‑end—from questionnaire design to reporting—and present results as a compelling story to stakeholders. The role requires 5+ years in quantitative research, direct client management, fluency in English and Arabic, and strong analytical skills.

Qualifications

• 5+ years of quantitative market research experience including direct client management.
• Fluent in English and Arabic.
• Strong analytical and organisational skills with sharp attention to detail.
• Experience with statistical analysis or data weighting.
• Comfortable working across different cultural contexts within the MENA region.

Responsibilities

• Design and deliver quantitative market research projects for regional and global clients.
• Plan workflow, coordinate with scripting, fieldwork, data processing and finance teams.
• Turn data into a compelling story that clients remember and act on.
• Identify opportunities to grow accounts and secure additional work.
• Incorporate AI and automation into research processes where appropriate.
• Build trusted relationships with clients across industries.
• Collaborate closely with regional researchers and account managers.

Skills

Client management

Data storytelling

Presentation

Analytical skills

Multitasking

Job description

Research Manager – Client Servicing

Function: Research Manager and client servicing

Department: Data Services – MENA

Location: Dubai, UAE

Working Arrangement Type: Full-time, Permanent, Hybrid (Minimum 3 days in office – subject to review)

What Can You Expect When You Become A 'YouGover'?

To be part of a global online research company that captures insights into what the world thinks. You will work with a panel of over 24 million registered members, delivering accurate data trusted by the world's biggest brands. You’ll help shape opinions for local, national and international communities and pursue a social mission to give millions of people a voice.

Here’s a Summary Of The Role

Ever looked at a client's data and known there was a much bigger story in there than the brief asked for? We want you to go find it and then help the client see it too. We’re looking for a Research Manager to design and deliver quantitative market research for clients across the region, and to turn what you learn into real commercial opportunity. You'll run projects end-to-end — questionnaire design, fieldwork, analysis, and reporting — and you’ll be just as comfortable spotting the client's next need as you are presenting the results. You’ll bring genuine curiosity about AI and automation into your everyday work, and you'll present findings as a story, not a slide-by-slide walk through the data.

Responsibilities

• Design and deliver research projects for regional and global clients, from questionnaire through to results.
• Plan workflow, organize and troubleshoot issues with support teams – including scripting, fieldwork, data processing and finance.
• Turn data into a story clients remember and act on – not just a stack of charts and trend lines.
• Spot the next opportunity in every account and help turn insight into more work for the team.
• Bring AI and automation into your everyday toolkit, speeding up everything from questionnaire checks to first-draft analysis.
• Build genuine, trusted relationships with clients across a range of industries.
• Work closely with a talented regional team of researchers and account managers.

Essentials

• 5+ years of quantitative market research experience, including direct client management.
• Natural instinct for spotting commercial opportunity within an account, not just delivering the brief.
• Confidence presenting to clients – telling a story with data, not just reading out a chart.
• Genuine curiosity about AI tools and how they can improve research and reporting.
• Strong analytical and organisational skills with sharp attention to detail.
• Experience with statistical analysis or data weighting.
• Fluent in English and Arabic.
• Comfortable working across different cultural contexts within the MENA region.
• Strong ability to work on multiple projects at different stages simultaneously while meeting deadlines and being the day‑to‑day point of contact for clients.

Nice to Have

• Commercial acumen with an understanding of how upselling and growing accounts leads to regional commercial success.
• Hands‑on experience using AI or automation tools in a research or analytics context.
• Experience mentoring or supporting junior researchers.

About YouGov

YouGov is a global online research company, offering insight into what the world thinks. We speak daily to our panel of over 24 million registered members to understand opinion and behaviours around the world. We have a strong reputation as a source of accurate data and are trusted by the world's biggest brands to get it right. We’re driven by shared values of being fast, fearless, and innovative, and are guided by accuracy, ethics and proven methodologies.

Equal Opportunity Employer

As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law. All employment decisions are made based on occupational qualifications, merit, and business need.

Data Privacy

To find out how we collect and use your personal data when you apply for a role at YouGov, please read our privacy notice at https://jobs.yougov.com/privacy.