Remote Retention Agent - CA Desk | Customer Loyalty Pro

Blue Ads Media Group Ltd.; United Arab Emirates; Remote; AED 146,000 - 221,000; Full time

Job summary

A dynamic customer retention agency is seeking a Remote Retention Agent to enhance customer loyalty and satisfaction from the comfort of your home. The ideal candidate will have strong communication skills, a background in customer service, and problem-solving abilities. You will collaborate with a supportive team and play a key role in developing retention strategies. Competitive salary and performance-based incentives are offered.

Benefits

Work from home

Supportive and dynamic team

Performance-based incentives

Qualifications

• Previous experience in a retention or customer service role is preferred.
• Strong communication skills in English, both written and verbal.
• Ability to work independently and manage time effectively in a remote setting.

Responsibilities

• Engage with customers proactively to enhance retention rates.
• Handle customer inquiries and issues efficiently.
• Analyze customer feedback and data to identify trends.

Skills

Customer service experience

Strong communication skills

Problem-solving skills

Time management

Tools

CRM software

Job description

A dynamic customer retention agency is seeking a Remote Retention Agent to enhance customer loyalty and satisfaction from the comfort of your home. The ideal candidate will have strong communication skills, a background in customer service, and problem-solving abilities. You will collaborate with a supportive team and play a key role in developing retention strategies. Competitive salary and performance-based incentives are offered.