Remote Pharmacy Technician: Refills, Claims & Care Coordination

Remotedxb; Dubai; On-site; AED 117,517 - 190,965; Full time

Job summary

Shields Health Solutions is seeking a Pharmacy Technician to coordinate medication refills, adjudicate claims, and support patient access from a remote setting. The role requires an active North Carolina Pharmacy Technician license, 1–3 years exp in adjudicating claims, and proficiency with Excel and Word.

You will coordinate data entry, manage inquiries about prescription drug plans, and collaborate with pharmacists and clinicians.

Qualifications

• Active North Carolina Pharmacy Technician license is required.
• 1–3 years of Pharmacy Technician experience and adjudicating claims.
• High school diploma or GED.
• Proficiency in Microsoft Office, especially Excel and Word.
• Ability to work in a distraction-free remote environment with high-speed internet.
• Must be able to sit at a workstation with two monitors for extended periods.

Responsibilities

• Coordinate medication refills, including data entry and claim adjudication.
• Make outbound patient refill calls and complete refill requests.
• Answer, resolve, and triage inquiries about prescription drug plan coverage and fulfillment.
• Clarify prescription orders with pharmacists and clinicians as appropriate.
• Identify medications requiring special storage or handling (hazardous/refrigerated).
• Manage and update data using database applications.
• Participate in process improvements and operational enhancements.

Skills

Pharmacy technician

Adjudicating claims

Remote work capability

Data entry

Customer service

Education

North Carolina Pharmacy Technician license

National CPhT certification or equivalent

High school diploma or GED

Tools

Microsoft Office

Excel

Word

Job description

Shields Health Solutions is seeking a Pharmacy Technician to coordinate medication refills, adjudicate claims, and support patient access from a remote setting. The role requires an active North Carolina Pharmacy Technician license, 1–3 years exp in adjudicating claims, and proficiency with Excel and Word.

You will coordinate data entry, manage inquiries about prescription drug plans, and collaborate with pharmacists and clinicians.