Remote Emirati Health Call Center Agent

Robinson & Co (Singapore) Pte Ltd; Remote; AED 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in the UAE is seeking an Emirati Call Center Executive who will be the first point of contact for HealthHub patients. The role involves managing high-volume inbound and outbound calls, live chats, and social media inquiries. Full-time and part-time schedules are available with a 100% remote option after training. Ideal candidates should be UAE Nationals with strong communication skills, tech-savviness, and customer service experience. Join a supportive team focused on patient-centered care.

Benefits

Competitive salary

Performance bonus

Professional growth opportunities

Flexible work schedule

Inclusive culture

Qualifications

• UAE National with strong communication and interpersonal skills.
• 2–3 years in a customer-facing role; experience in healthcare or insurance verification is beneficial.
• Excellent computer literacy; strong written/verbal skills in Arabic & English.

Responsibilities

• Deliver exceptional service across phone and digital channels.
• Manage omnichannel communication (calls, chat, WhatsApp, email, social).
• Coordinate urgent cases for timely resolution.

Skills

Strong communication skills

Customer service experience

Problem-solving

Multitasking

Tech-savvy

Education

University Graduate (any discipline)

Tools

PC systems

Job description

A leading healthcare provider in the UAE is seeking an Emirati Call Center Executive who will be the first point of contact for HealthHub patients. The role involves managing high-volume inbound and outbound calls, live chats, and social media inquiries. Full-time and part-time schedules are available with a 100% remote option after training. Ideal candidates should be UAE Nationals with strong communication skills, tech-savviness, and customer service experience. Join a supportive team focused on patient-centered care.