Relationship Manager

Binghatti; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading property brand in the UAE seeks a full-time Relationship Manager in Dubai. The role involves building client relationships, managing portfolios, and ensuring customer satisfaction. Candidates should have at least 1 year of developer experience and skills in sales and negotiation. A Bachelor’s degree in Business Administration or Marketing is required, along with a driving license. Proficiency in CRM software and a solid understanding of the real estate market are essential. Knowledge of additional languages is a plus.

Qualifications

• Minimum 1 year of developer experience required.
• Driving license is mandatory.
• Proficiency in English, additional languages preferable.
• Solid understanding of the real estate market.

Responsibilities

• Build and maintain relationships with clients.
• Manage client portfolios and address inquiries.
• Ensure seamless client experiences through collaboration with internal departments.
• Drive customer satisfaction and analyze client feedback.

Skills

Relationship management

Client servicing

Sales expertise

Negotiation skills

Communication skills

Problem-solving

Education

Bachelor’s degree in Business Administration, Marketing, or related field

Tools

CRM software

MS Office suite

Job description

Company Description

Binghatti is the UAE’s leading property brand, based in DIFC and recognized for its exceptional architectural developments. With an investment value exceeding AED 40 billion, Binghatti manages a portfolio of numerous prestigious projects across Dubai. The company has pioneered partnerships with globally renowned luxury brands such as Bugatti, Mercedes-Benz, and Jacob & Co to create exclusive branded real estate projects. Binghatti is committed to offering innovative and luxurious developments that redefine the real estate landscape.

Role Description

This is a full-time, on-site role for a Relationship Manager based in Dubai, United Arab Emirates. The Relationship Manager will be responsible for building and maintaining relationships with clients, understanding their needs, and providing tailored solutions to meet their expectations. This role involves managing client portfolios, addressing inquiries, and working closely with internal departments to ensure seamless client experiences. Regular reporting, client feedback analysis, and driving customer satisfaction are also integral to the role.

Qualifications

• Developer experience is a must, with minimum 1 year.
• Indian, Turkish, Iranian and French speakers are preferable.
• Driving license is a must.
• Strong relationship management, stakeholder engagement, and client servicing skills.
• Sales and negotiation expertise, with the ability to identify opportunities and close deals effectively.
• Excellent communication and interpersonal skills, with proficiency in written and verbal English; knowledge of additional languages is a plus.
• Problem-solving and conflict resolution capabilities.
• Solid understanding of the real estate market and customer service best practices.
• Proficiency in CRM software and basic proficiency in MS Office suite.
• Bachelor’s degree in Business Administration, Marketing, or a related field; relevant certifications in real estate or sales will be advantageous.
• Prior experience in a client-facing role within the real estate, luxury, or hospitality industries preferred.