Registration & Billing Operations Coordinator

The Energy Training Centre; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A training organization in Dubai seeks an Operations Coordinator to manage the registration process and provide exceptional customer service. The ideal candidate will have a Bachelor's degree in a relevant field, strong analytical skills, and experience with ERP systems. You will oversee billing and invoicing, ensuring a seamless experience for participants. Proficiency in Microsoft Office is required, and excellent communication skills in English are essential for outreach and collaboration.

Qualifications

• Bachelor's degree preferred in a relevant field.
• Proven customer service experience with professionalism.
• Experience with ERP systems and data management.
• Strong analytical skills and attention to detail.
• Excellent written and verbal communication in English.
• Ability to prioritize tasks in a deadline-driven environment.
• Proficiency in Microsoft Office applications.

Responsibilities

• Act as main contact for registered participants and address inquiries.
• Manage registration process ensuring accuracy of participant information.
• Maintain ERP system with participant and financial data.
• Generate invoices and process payments timely.
• Monitor participant payments and outstanding balances.
• Collaborate with teams to resolve registration or billing discrepancies.
• Prepare regular reports on registration and financial status.

Skills

Customer service

Data entry

Analytical skills

Communication skills

Time management

Education

Bachelor's degree in Business Administration, Finance, Accounting, or related field

Tools

ERP systems

Microsoft Office Suite

Job description

A training organization in Dubai seeks an Operations Coordinator to manage the registration process and provide exceptional customer service. The ideal candidate will have a Bachelor's degree in a relevant field, strong analytical skills, and experience with ERP systems. You will oversee billing and invoicing, ensuring a seamless experience for participants. Proficiency in Microsoft Office is required, and excellent communication skills in English are essential for outreach and collaboration.