Recreation Manager

Autograph Collection; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Autograph Collection at Dubai Parks & Resorts seeks a Management-level professional to assist in managing pool and beach areas, ensuring maintenance, cleanliness, and cabana operations. The role supports guest and staff satisfaction, contributing to the financial performance of the department.

You will work with direct reports to implement departmental strategies. The ideal candidate has either a high school diploma with related experience or a 2-year degree in a related field, with

Qualifications

• High school diploma or GED with 1 year recreation/health club ops experience.
• 2-year degree in Health Education, Physical Education, Hotel and Restaurant Management, or related major; no work experience required.

Responsibilities

• Supervises and manages employees; supports day-to-day operations.
• Monitors quality and meets customer expectations daily.
• Demonstrates knowledge of job-relevant issues, products, systems, and processes.
• Schedules events, programs, and activities; manages team work.
• Provides personal assistance, medical attention, or other personal care as needed.
• Develops goals and plans to prioritize, organize, and accomplish work.
• Assists with managing outside vendors including water sports and scuba.
• Assists with children's activities and pool/beach area maintenance.

Skills

Supervisory experience

Guest service excellence

Event/program coordination

Education

High school diploma or GED

2-year degree in Health Education/Physical Education/Hotel & Restaurant Management

Job description

Additional Information

Job Number

26124330

Job Category

Golf, Fitness, & Entertainment

Location

Dubai Parks & Resorts, Sheikh Zayed Road, P.O.Box: 334221, Dubai, United Arab EmiratesVIEW ON MAP

Schedule

Full Time

Located Remotely?

N

Position Type

Management

Job Summary

Assists with managing aspects of the pool and beach areas, including overall maintenance, daily upkeep, cleanliness and the operation of cabana units. Provides and models service behavior to guests and employees. Assists with continually striving to improve guest and employee satisfaction and maximizing the financial performance in areas of responsibility. Position works with direct reports to carry out departmental strategies.

CANDIDATE PROFILE

Education And Experience

• High school diploma or GED; 1 year experience in the recreation/health club operations or related professional area.

OR

• 2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; no work experience required.

CORE WORK ACTIVITIES

Assisting with Recreation Operations

• Supervises and manages employees. Supports day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
• Monitors quality, standards and meets the expectations of the customers on a daily basis.
• Demonstrates knowledge of job-relevant issues, products, systems, and processes.
• Schedules events, programs, and activities, as well as the work of others.
• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
• Develops specific goals and plans to prioritize, organize, and accomplish work.
• Supports the management of outside vendors including water sports and scuba.
• Assists with managing group activities including sand painting, bon fires, and team building events.
• Orders and manages necessary supplies. Ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs.
• Assists with managing the children's program (e.g., coordinates activities, purchases equipment and supplies etc.).
• Assists with managing pool and beach areas, including overall maintenance, daily upkeep and cleanliness, and the operation of cabana units.

Providing and Ensuring Exceptional Customer Service

• Serves as a role model to demonstrate appropriate behaviors.
• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, provides guidance, feedback, and individual coaching when needed.

Conducting Human Resources Activities

• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
• Participates in the performance appraisal system process, giving feedback when needed.
• Coordinates training activities for employees in department.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.