Recreation Host (Pool & Gym) - The Residences

The Lana; United Arab Emirates; On-site; AED 40,000 - 55,000; Full time

Job summary

A luxury hotel in the United Arab Emirates seeks a Recreation Host to enhance guest experiences at the Pool and Gym. This role involves maintaining cleanliness, assisting with beverages, and providing top-notch service. Ideal candidates will have 1+ years in luxury hospitality and a passion for guest engagement. Competitive salary and unique benefits included.

Benefits

Competitive Salary Package

Complimentary stays with breakfast

50% off at sister hotel bars and restaurants

Meals on Duty

Private Medical Insurance

Life Insurance

Flight Allowance every 24 months

Shared Company Accommodation

Company provided transportation

Uniform provided with complimentary laundry

Service Charge

Qualifications

• 1+ years of experience in a similar role, preferably in luxury hospitality.
• Ability to communicate effectively in English.
• Passion for providing excellent guest experiences.

Responsibilities

• Contribute to the Dorchester Collection culture and values.
• Maintain the cleanliness of the Pool and Wellness Area.
• Assist with beverage delivery and preparing the pool area.

Skills

Empathy

Problem-solving

Communication

Customer service

Teamwork

Job description

Recreation Host (Pool & Gym) - The Residences

Hotel

The Lana

Division & Department

Rooms - Guest Services

Job Title

Recreation Host (Pool & Gym) - The Residences

Contract Type

Permanent

Status

Full time

Position Overview

We are not just a collection of hotels and residences, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels and residences, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity.

When submitting your application, please let us know if you require any special accommodations during the interview process.

We care about your career and are known for having the absolute best people in the industry. When you join us as a Wellness Host you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award‑winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you’ll get

• Competitive Salary Package
• Complimentary stays with breakfast included in our sister Dorchester Collection hotels
• 50% off at bars and restaurants within all of our sister Dorchester Collection hotels
• Meals on Duty
• Private Medical Insurance
• Life Insurance
• Flight Allowance every 24 months
• Shared Company Accommodation
• Company provided transportation to and from work
• Uniform provided by the Company with complimentary laundry
• Service Charge

What you’ll do

• You will greatly contribute to the processes and activities that create and promote the Dorchester Collection culture, values and bring the Company Philosophy “We Care” to life ensuring our employees and guests receive nothing but the best experience.
• You will create real connections and meaningful relationships by utilizing collective intelligence from all sources.
• You will be entrusted with maintaining the cleanliness of the Pool and Wellness Area by creating lifelong memories for our Residents and their families.
• You will assist with beverage delivery, open/closing and preparing the pool area for residents and their families inclusive of the set-up and breakdown of sun loungers and maintaining all areas to ensure our Residents and their families receive a seamless and consistently luxurious experience.
• Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Wellness Host you’ll have the opportunity to bring these to life and continue to create our legacy.
• Communication is what keeps our departments running perfectly. Our Wellness Host must communicate with other departments in order to ensure the alignment remains.

The items shared are the essence of a day in the life of a Wellness Host but we’ll make sure you are provided with specifics on how we care for our Residences.

What you’ll bring

• You’ll bring your unique personality and passion to the role and the team.
• High empathy. Resilient. Guest centricity. Confident. Well spoken. Manage multiple relationships and tasks. Spirit of generosity. Passionate for the brand. Problem solver, quick on their feet. Curious and culturally aware. Proactively seek to connect. Goes above and beyond.
• Communication is what keeps our departments running perfectly. Our Wellness Host must communicate with other departments in order to ensure the alignment remains.
• English is the primary language used in our residences. You can comfortably communicate in this language.
• You will preferably have previous experience in a similar field. High level of English and additional languages are an advantage.

1+ years of experience in a similar role, preferably in luxury hospitality or a high‑end service industry.

Job Location

United Arab Emirates

Our Hotels

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity.

If you need us to do anything to support you during the recruitment process, such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself, please email [e-mail] so that we can discuss how we can support you through the process.

Reference

2025-5772