Receptionist - Arabic Speaker Preferred DoubleTree By Hilton Sharjah

TALENTMATE; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent hotel brand is seeking a Receptionist in Sharjah to provide exceptional reception services. You will handle guest queries, manage check-in/out processes, and maintain a high standard of customer service. Candidates should have experience in customer-focused roles and strong communication skills. This is an entry-level, full-time position based at DoubleTree by Hilton Sharjah Waterfront Hotel & Suites. Join us and contribute to delivering memorable experiences to our guests.

Qualifications

• Previous experience in a customer-focused industry.
• Good communication skills.
• Commitment to delivering a high level of customer service.

Responsibilities

• Achieve positive outcomes from guest queries in a timely manner.
• Ensure efficient check-in/out and audit procedures.
• Demonstrate a high level of customer service at all times.

Skills

Customer service

Communication skills

Job description

Receptionist

A Receptionist provides reception services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.

Responsibilities

• Achieve positive outcomes from guest queries in a timely and efficient manner
• Ensure an efficient reception experience for guests, including check-in/out and complete audit procedures, as required
• Keep front office manager and reception supervisors fully aware of any relevant feedback from guests and other departments
• Demonstrate a high level of customer service at all times
• Attend appropriate training courses, when required, and assist with night teams training and development efforts
• Demonstrate knowledge of hotel room categories, rates, packages, promotions and other general product knowledge necessary to perform daily duties
• Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
• Use correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with hotel credit policy
• Comply with hotel security, fire regulations and all health and safety legislation
• Act in accordance with policies and procedures when working with front of house equipment and property management systems
• Follow company brand standards
• Assist other departments, as necessary

Qualifications

• Previous experience in a customer-focused industry
• Good communication skills
• Commitment to delivering a high level of customer service

Work Location

DoubleTree by Hilton Sharjah Waterfront Hotel & Suites

Schedule

Full-time

Brand

Doubletree by Hilton

Job Details

Role Level: Entry-Level
Work Type: Full-Time
Country: United Arab Emirates
City: Sharjah
Company Website: http://stories.hilton.com
Job Function: Administrative Support
Sector: Hospitality