Receptionist 3 Months Contract

PricewaterhouseCoopers; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading professional services firm in Dubai is hiring an Associate to manage the reception area and provide administrative support. The ideal candidate will have at least 3 years of experience in customer service and strong organizational skills. Responsibilities include greeting visitors, handling inquiries, maintaining logs, and coordinating events. Fluency in English is required, and knowledge of Arabic is a plus. Join our team and contribute to a high-quality service environment.

Qualifications

• Min 3 years of experience in customer service related role such as front desk or receptionist role.
• Fluency in spoken and written English; proficiency in Arabic is an advantage.

Responsibilities

• Handle reception area activities as the first point of contact.
• Greet visitors and ensure they are attended to promptly.
• Maintain visitor and caller logs and assist with check-in process.
• Coordinate with security and mailroom for services.
• Support office manager in event planning and organization.

Skills

Strong organizational skills

Excellent oral communication skills

Professional telephone manner

Ability to work under pressure

Ability to work on own initiative

Team player

Warm, friendly demeanor

Basic PC skills

Basic keyboard skills

Education

High school certificate or Bachelor's degree

Job description

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS Internal Firm Services Other

Management Level

Associate

Job Description & Summary

Position summary

To handle reception area activities.

Serves as the first point of contact with the firm and the office for visitors and callers.

Handle all internal and external inquiries and carry out administrative activities of the front office.

Primary duties and responsibilities

Financial

Adhere to the allocated budget for the administrative function of the office.

Customer

Greet visitors arrange relevant passes and make sure all callers and visitors are dealt with promptly courteously and accurately.

Ensure visitors are made comfortable met on a timely basis by their host shown to the appropriate room and assisted with parking if relevant.

Internal Process

Assist with visitor checkin process.

Maintain visitor and caller logs.

Coordinate with mailroom for outside delivery/courier services with the help of Office administrators.

Answer queries from visitors and callers and refers them to the appropriate person.

Perform general maintenance of the reception area.

Coordinate with Security where relevant.

Support office manager in events planning and organization.

Act in accordance with regulations.

Perform other administrative duties as required.

Learning and Growth

Work towards being a high quality internal service provider and ensure that all administrative support requirements are being met.

Act as a key resource and liaison to other functional areas of the business building crossfunctional relationships as needed.

Knowledge, skills and abilities

Education

High school certificate (equivalent) or Bachelors degree.

Language

Fluency in spoken and written English proficiency in Arabic is an advantage French is a plus.

Overall Experience

Min 3 years of experience in customer service related role such as front desk or receptionist role.

Specific Skills

Experience with a professional services firm is an advantage.

Knowledge and Skills

• Strong organizational skills
• Excellent oral communication and interpersonal skills
• Must possess a professional telephone manner
• Demonstrated ability to work under pressure
• Demonstrated ability to work on own initiative
• Demonstrated team player
• Must possess a warm friendly and professional demeanor
• Basic PC skills on excel and word
• Basic keyboard skills (at least 25 wpm)