Receptionist

Hoxton Wealth; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A financial services firm in Dubai is seeking a professional Receptionist to be the first point of contact. The Receptionist will create a positive and welcoming experience for clients and visitors while managing incoming calls and administrative tasks. Candidates should have prior experience in a similar role, excellent communication skills, and a customer-focused approach. This role requires strong organisational skills and proficiency in Microsoft Office.

Qualifications

• Previous experience in a receptionist or front-of-house role.
• Strong organisational skills with attention to detail.
• Professional appearance and customer-focused attitude.

Responsibilities

• Act as the face of the company, providing a welcoming experience.
• Manage incoming phone calls and emails efficiently.
• Maintain high standards for reception and communal areas.
• Coordinate meeting room bookings and administrative support.
• Manage office supplies and equipment orders.
• Arrange domestic and international shipments with couriers.

Skills

Excellent verbal and written communication skills

Strong organisational skills with attention to detail

Ability to multitask and remain calm under pressure

Professional appearance and customer-focused attitude

Proficient in Microsoft Office (Outlook, Word, Excel)

Job description

Position Summary: We are seeking a professional, friendly, and highly organised Receptionist to be the first point of contact for Hoxton Wealth. The Receptionist will play a key role in creating a positive and welcoming experience for clients, visitors, and staff. The ideal candidate will demonstrate strong initiative and a proactive approach, taking ownership of responsibilities and anticipating the needs of the office. They will have excellent communication skills, a polished professional manner, and the ability to manage multiple administrative tasks efficiently in a fast-paced office environment.

Key Responsibilities:

• Act as the face of Hoxton Wealth, creating a positive and memorable experience for all clients, visitors, and staff through a professional, friendly, and welcoming front‑of‑house presence.
• Manage incoming phone calls, emails efficiently, directing enquiries to the appropriate teams or individuals in a timely manner.
• Maintain the reception and communal areas to a consistently high standard.
• Coordinate meeting room bookings ensuring rooms are prepared as required.
• Provide administrative support including document management, filing, and ad‑hoc office administration tasks.
• Manage office supplies and equipment ordering, including provisioning equipment for new starters and coordinating returns for leavers, while maintaining accurate inventory records.
• Manage couriers for a global business, arranging domestic and international shipments, tracking deliveries, and resolving any issues proactively.
• Administer access to workplace desk management platform, ensuring appropriate permissions are granted and removed in line with joiners, movers, and leavers processes.
• Support facilities management by proactively identifying, escalating, and resolving office and building‑related issues, using initiative to ensure minimal disruption to business operations.

Qualifications:

• Previous experience in a receptionist or front‑of‑house role
• Excellent verbal and written communication skills
• Strong organisational skills with attention to detail
• Professional appearance and customer‑focused attitude
• Ability to multitask and remain calm under pressure
• Proficient in Microsoft Office (Outlook, Word, Excel)