Receptionist

JLL; Dubai; On-site; AED 45,000 - 78,000; Full time

Job summary

JLL in Dubai is seeking a proactive Reception/Switchboard and Facilities support professional to maintain a welcoming front desk, manage calls, and coordinate daily office operations.

You will greet visitors, route inquiries, support meeting room readiness, handle AV and office equipment, and assist with safety and security procedures to ensure smooth office performance in a fast-paced environment.

Qualifications

• Experience at a front desk or reception preferred.
• Strong organizational and communication skills.
• Ability to coordinate facilities and IT support tasks.
• Professional appearance and customer service oriented.

Responsibilities

• Answer calls and direct to the appropriate colleague in a professional manner.
• Greet visitors, sign in, and issue badges per in-country guidelines.
• Open/close the reception and switchboard; maintain lobby area.
• Coordinate mail, courier, and visitor transport needs as required.
• Ensure meeting rooms, AV equipment, and printers are ready and functional.
• Assist with facilities requests and coordinate repairs as needed.

Skills

Reception skills

Facilities coordination

Safety awareness

Problem solving

Tools

Cisco Phones

AV Equipment

Printers & Copiers

Job description

JLL empowers you to shape a brighter way

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

1. Reception/Switchboard

• Sit in the reception to answer the phone
• Maintain professional appearance of reception desk and lobby area.
• Open the reception area and switchboard promptly at designated opening time and secure the switchboard and reception area after closing time.
• Answer and direct all calls in an efficient accurate professional and pleasant manner.
• Greet and assist all visitors; maintain company visitor sign in book. Assign appropriate badge per in country guidelines.
• Report all telecommunication and data system problems to the Global IT help desk and office manager immediately.
• Assign temporary sign in phone numbers for CISCO Phones in offices.
• Coordinate visitor transportation requirements such as calling for a cab
• Assist with vendor inquiries and when instructed direct to work area.
• Prepare and send all outgoing mail.
• Monitoring the meeting rooms calendar and provide solutions when needed.

2. Facilities

• Morning tasks to ensure that all meeting rooms are presentable and ready for daily meetings. Including power cords phones etc.
• Ensure all coffee points are ready for employees to use.
• Ensure printers photo copier are functional.
• Perform other administrative support duties as required by the local facilities manager
• Provide backup for other facility personnel as needed
• Ensure all equipment is operational; coordinate repairs as required. Meet vendors and escort to do regularly scheduled HVAC AV Kitchen .
• Ensure kitchens and coffee points area is clean and free of debris
• Ensure both installed AV equipment and portable equipment is functional; coordinate repairs as required. Ensure all portable projectors are stored and locked away. Before storing ensure all chords and lamps are intact.
• Coordinate repairs within physical office space such as carpeting repainting lighting per approved repair and replacement plans
• Resolve or coordinate resolution for all facilities requests such as temperature complaints electricity short etc.

3. Safety & Security

• Responsible for overall office safety & security.
• Understand landlord and or building managers evacuation and testing of alarms process
• Assist in coordinating programs to educate employees on building and general office emergency procedures
• Acting on direction of Physical Security provide assistance as required.

4. Problem solving

• Prioritize conflicting responsibilities and schedules.
• Report problems as required.
• Communicate as required to the necessary parties involved.
• In the event of a facilities emergency provide assistance as directed to achieve timely resolution.
• Communicate closure of an issue to ones own manager as well as the requester.

Location:

On-site Dubai ARE

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For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.