Receptionist

Zuma - Dubai; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading Japanese restaurant in Dubai is looking for a Receptionist to enhance the guest experience. You will provide a warm welcome, manage bookings, and ensure a smooth seating process in a luxury setting. The ideal candidate will have experience in high-volume restaurants and a passion for Japanese cuisine. This role offers opportunities for career growth and exclusive staff benefits in a global hospitality brand.

Benefits

World-Class training

Global opportunities

Family Meals

Rewards & Recognition

Staff discount

Qualifications

• Proven experience as Receptionist in a luxury high-volume restaurant or similar.
• Naturally friendly and skilled at creating memorable dining experiences.
• Genuine love for culinary experiences.

Responsibilities

• Provide a warm and professional welcome to guests.
• Handle bookings and accommodate special requests.
• Oversee seating to ensure an organized flow.
• Strive for quality of service and consistency.
• Liaise with teams for seamless service.

Skills

Customer-oriented

Team player

Passion for Japanese cuisine

Job description

As a Zuma Receptionist, you'll be at the heart of our guest experience. You'll create memorable moments, embody our vibrant restaurant energy, and play a crucial role in maintaining the high standards that define the Zuma experience.

Zuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. Our global collection includes four incredible locations across the Middle East; Dubai, Abu Dhabi, Doha and Riyadh. Our venues are icons in each of their hospitality landscapes, demonstrating our commitment to excellence and to elevating our guest experiences. Zuma is proud to be part of the Azumi collection.

Life at Zuma

At Zuma, we're more than a restaurant – we're a vibrant community fueled by the energy that flows from our Robata grills, guided by our core values:

Honor the Mastery – we celebrate every detail, always striving for perfection – putting pride in everything we do

Do Unto Others – we support each other to be at our best, treating every team member and guest with warmth and openness

Embrace the Energy – we bring passion and positivity to everything we do

Main Duties

Your key responsibilities will include:

• Provide a warm and professional welcome to all guests, ensuring their first impression reflects the restaurant’s high standards
• Handle bookings efficiently and accommodate special requests or preferences to enhance the guest experience
• Oversee the seating process, ensuring smooth table assignments while maintaining an organized flow during peak hours
• Consistently strive for quality of service and consistency in our experience for our guests
• Liaise with the front‑of‑house and kitchen teams to ensure seamless service and transparent communication

What We Look For

Our ideal candidate embodies our values and the following:

• A genuine love for culinary experiences & a passion for Japanese cuisine
• Proven experience as Receptionistin in a luxury high‑volume restaurant or similar
• A natural team player who is at home working in sync with a large team
• Naturally friendly, customer‑oriented, and skilled at creating memorable dining experiences

Benefits

We offer incredible career growth, international opportunities, and the chance to contribute to a world‑renowned brand, where every detail from the finest ingredients to our unrivaled atmosphere is crafted to perfection. As part of our team, you’ll enjoy:

• World‑Class training, designed to inspire and educate
• Global opportunities, experience hospitality around the globe with our five incredible brands
• Family Meals are shared daily
• Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition
• Staff discount, enjoy exclusive discounts across the Azumi group, worldwide!

Our Commitment to Inclusivity

We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know.

Ready to create some magic?

Join us and bring your talent to a team that’s elevating contemporary dining on a global stage.

Compensation: Competitive salary