RC RAK Al Wadi, Captain

The Ritz-Carlton Hotel Company, L.L.C.; Ras Al Khaimah; On-site; AED 45,000 - 78,000; Full time

Job summary

The Ritz-Carlton Hotel Company, L.L.C. in Ras Al Khaimah is looking for a Non-Management, Full Time Food & Beverage associate to support banquets and service operations.

You will communicate needs to chefs and stewards, assist with set-up, and ensure every event runs smoothly and to the highest standards. Responsibilities include presenting checks for group payments, maintaining cleanliness of china and silver, and accommodating dietary requests while upholding safety and company policies.

Qualifications

• Education: High school diploma or GED equivalent.
• Related work experience: At least 2 years.
• Supervisory experience: At least 1 year.

Responsibilities

• Communicate service needs to chefs and stewards during functions.
• Prepare and present checks to group contacts for payment.
• Ensure banquet rooms, restaurants, and breaks are ready for service.
• Maintain cleanliness and presentation of china, glass, and silver.
• Assist with guest satisfaction checks and accommodate dietary needs.
• Follow safety policies and report incidents.

Skills

Communication

Customer service

Teamwork

Supervisory experience

Education

High school diploma or GED

Job description

Additional Information

Job Number

26112298

Job Category

Food and Beverage & Culinary

Location

Al Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates,VIEW ON MAP

Schedule

Full Time

Located Remotely?

N

Position Type

Non-Management

Position Summary

Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualification

• Education: High school diploma or G.E.D. equivalent.


• Related Work Experience: At least 2 years of related work experience.


• Supervisory Experience: At least 1 year of supervisory experience.


• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the \"Gold Standards\" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.