RC RAK, Al Hamra Spa Therapist

Marriott Hotels Resorts; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company is seeking a Massage Therapist responsible for delivering massage services, maintaining a clean treatment space, and ensuring guest comfort. Candidates must hold a State or Regional Massage License and have at least 1 year of relevant experience. This role requires effective communication and strong time management skills.

Qualifications

• Must possess a State or Regional Massage License.
• At least 1 year of related work experience required.
• No supervisory experience needed.

Responsibilities

• Provide massage services to guests using props and/or products.
• Maintain cleanliness of workstation and treatment room throughout the shift.
• Promote and sell spa services including retail offerings.

Skills

Massage techniques

Client communication

Time management

Education

Technical Trade- or Vocational-School Degree

Job description

POSITION SUMMARY

• Provide massage services to guests using props and/or products.
• Provide body treatments to guests using body scrubs, wraps and/or hydrotherapy.
• Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service.
• Keep up-to-date with current techniques and modalities related to the field of work.
• Escort guests to and from treatment rooms.
• Arrange workstation, treatment room and/or drapes.
• Frequently check with guests to promote comfort, safety, and security throughout service.
• Promote and sell spa/salon services including retail offerings related to the Spa.
• Clean, maintain, and sterilize tools.
• Maintain cleanliness of workstation and/or treatment room throughout shift; dispose of trash and dirty linens; secure supplies and equipment at the end of each shift.
• Monitor and stick to the time schedule throughout the day.
• Handle inappropriate guest behavior by following Marriott International standard operating procedures for inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager.
• Maintain current skills and licensure in service area as per regional requirements.
• Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.
• Speak with others using clear and professional language; develop and maintain positive working relationships.
• Stand, sit, or walk for an extended period of time; grasp, turn and manipulate objects of varying size and weight.
• Move, lift, carry, push, pull, and place objects weighing ≤10 lbs without assistance.
• Grasp, turn and manipulate objects of varying size and weight requiring fine motor skills and hand‑eye coordination.
• Perform other reasonable job duties as requested by supervisors.

PREFERRED QUALIFICATIONS

• Education: Technical Trade- or Vocational‑School Degree.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.

REQUIRED QUALIFICATIONS

• License or Certification: State or Regional Massage License.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to nondiscrimination on any protected basis including disability, veteran status or other basis protected by applicable law.