Radiology Patient Administrator & Billing Specialist

Mediclinic International; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A healthcare service provider is looking for a Patient Administrator to enhance the quality of patient care. Key responsibilities include managing appointment scheduling, handling medical insurance, and overseeing billing processes. Ideal candidates should possess completed secondary education, experience in customer service within the healthcare field, and skills in customer relationship management. This role is based in Dubai, and applicants are encouraged to apply irrespective of background, aligning with the Emiratization Program.

Qualifications

• Completed secondary school education (Grade 12) is essential.
• Tertiary Diploma or Bachelor’s Degree preferred in medical science or finance.
• 2-3 years of experience in customer service, preferably in healthcare.

Responsibilities

• Manage patient appointment scheduling and registration process.
• Handle the medical insurance process and related tasks.
• Manage the billing and cash up process.
• Meet customer service expectations to improve patient service quality.

Skills

Computer literacy and proficiency in MS Office applications

CRM software applications

Hospital information systems

Knowledge of medical insurance terminologies and process

Patient scheduling and registration processes

Education

Completed secondary school education (Grade 12)

Tertiary Diploma or Bachelor’s Degree

Job description

A healthcare service provider is looking for a Patient Administrator to enhance the quality of patient care. Key responsibilities include managing appointment scheduling, handling medical insurance, and overseeing billing processes. Ideal candidates should possess completed secondary education, experience in customer service within the healthcare field, and skills in customer relationship management. This role is based in Dubai, and applicants are encouraged to apply irrespective of background, aligning with the Emiratization Program.