Quality and Training Officer

Luxury Collection; Dubai; On-site; AED 60,000 - 85,000; Full time

Job summary

A prestigious hotel brand in Dubai is seeking a Human Resources Coordinator to assist in managing employee records and office correspondence. Responsibilities include filing system maintenance, responding to employee inquiries, and ensuring adherence to company policies. An ideal candidate will have a high school diploma and at least 1 year of relevant experience. Join a vibrant team and contribute to creating an exceptional workplace environment with a focus on inclusivity and hospitality.

Qualifications

• Must have at least 1 year of related work experience.
• No supervisory experience required.
• Clear and professional communication skills are essential.

Responsibilities

• Create and maintain filing systems.
• Manage office correspondence and office supplies.
• Assist walk-in candidates with applications.
• Respond to employee inquiries regarding policies.
• Maintain confidentiality of employee records.

Skills

Attention to detail

Communication skills

Organizational skills

Education

High school diploma or G.E.D. equivalent

Job description

Human Resources Coordinator

Responsibilities

• Create and maintain filing systems.
• Create and type office correspondence using a computer.
• Distribute and route mail.
• Order and track Human Resources office supplies and forms.
• Answer phone calls and record messages.
• Create new employee personnel file.
• Assist walk-in candidates with application procedures.
• Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities.
• Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines.
• Inform Human Resources management of issues related to employee relations within the division or property.
• Maintain confidentiality and security of employee and property records, files, and information.
• Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's).
• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Report accidents, injuries, and unsafe work conditions to manager.
• Welcome and acknowledge all guests according to company standards.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
• Enter and locate work-related information using computers and/or point of sale systems.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None.

Equal Opportunity Employer

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Company Overview

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.