Quality Controller

MAJID AL FUTTAIM; Dubai; On-site; AED 70,000 - 90,000; Full time

Job summary

A leading company in Dubai is seeking a Quality Controller to ensure furniture meets strict quality standards. The role involves conducting quality checks, repairing defects, and preparing products for delivery to enhance customer satisfaction. Candidates must possess a high school certificate and have over 3 years of experience in the furniture industry, with a strong command of English. This position offers the opportunity to work in a dynamic environment that focuses on quality and customer service.

Qualifications

• 3+ years of experience in the furniture industry.
• Excellent command of English.
• Proven experience in home furniture or home retail brands.

Responsibilities

• Conduct quality checks on furniture items.
• Perform repairs and refinishing to meet standards.
• Inspect furniture for defects to ensure customer satisfaction.
• Handle returns with quality issues effectively.

Skills

Quality checks

Wood repairs

Upholstery

Communication

Education

High school certificate

Job description

JOB TITLE

Quality Controller | MAF Lifestyle | Home

ROLE SUMMARY

The Quality Controller will be responsible for carrying out quality checks and furnishing work on furniture items, ensuring all products are ready for delivery to the customer as per the specifications and quality standards thereby achieving high customer satisfaction.

ROLE PROFILE

• Determine damage and defects versus inherent characteristics of furniture and identify a course of action for the merchandise where necessary.
• Correct defects and perform the highest level of wood repairs, refinishing, spraying and/or upholstery and leather repairs to ensure quality standards for customer merchandise.
• Ensure all furniture exiting the warehouse is thoroughly inspected and repaired, where necessary, to meet brand standards and customer expectation.
• Perform all assigned tasks within specified timeframes and as per coverage area assigned.
• Responsible for checking and repairing all returns with quality issues from customers and stores.
• Adherence to work standards/operating standards (e.g. hygiene, cleanliness, discipline etc.).
• Communicate product defects or issues to the buying team to raise it with the brand accordingly.
• Timely and effective completion/achievement of assigned work/targets.

REQUIREMENTS

• High school certificate.
• 3+ years’ industry experience.
• Excellent command of the English.
• Proven experience in home furniture / home retail brands is a must.