Quality Control Specialist

ARRISE; Ras Al Khaimah; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading gaming company in Ras al-Khaimah is seeking a Quality Control Specialist to ensure all products meet established quality standards. Responsibilities include conducting live assessments, performing performance reviews, and monitoring technical processes. The ideal candidate will have at least one year of experience in a casino environment, excellent communication skills, and proficiency in Microsoft 365. The company offers accommodation, a meal program, and a transportation allowance.

Benefits

Accommodation provided by the company

Meal program (One Meal per shift)

Transportation allowance

Qualifications

• One year of experience in an online casino, land-based casino, or surveillance.
• Adaptability to fast-paced environments.
• Flexibility and adaptability to changing circumstances.

Responsibilities

• Conduct live assessments of all company products to ensure compliance with quality standards.
• Monitor technical processes to ensure the flawless condition of live studio equipment.
• Engage in live monitoring to ensure all product quality standards and requirements are consistently met.

Skills

Exceptional interpersonal and communication skills

Proficient in verbal and written communication in English

Strong time management skills

Keen attention to detail

Effective problem-solving abilities

Strong teamwork and interpersonal skills

Tools

Microsoft 365 service suite

Job description

Position scope

The Quality Control Specialist ensures that all company products meet established quality standards by conducting live assessments, monitoring processes, and collaborating with teams to address discrepancies and uphold company policies.

Responsibilities

• Conduct live assessments of all company products to ensure compliance with quality standards.
• Perform accurate performance reviews of game presenters and game show hosts, ensuring alignment with company’s quality expectations.
• Report all discrepancies and deviations from approved quality standards to relevant recipients while adhering to company procedures and standards.
• Monitor technical processes to ensure the flawless condition of live studio equipment.
• Implement and strictly follow Quality Control Department policies and procedures for Live Casino Products.
• Engage in live monitoring to ensure all product quality standards and requirements are consistently met.

Requirements

• One year of experience in an online casino, land-based casino, or surveillance.
• Exceptional interpersonal and communication skills.
• Proficient in verbal and written communication in English.
• Advanced proficiency in Microsoft 365 service suite.
• Strong time management skills with an emphasis on producing quality work individually and in collaboration with a team.
• Keen attention to detail and effective problem-solving abilities.
• Adaptability to fast-paced environments.
• Strong teamwork and interpersonal skills.
• Flexibility and adaptability to changing circumstances and business needs.

What We Offer

• Accommodation will be provided by the company
• Meal program (One Meal per shift)
• Transportation allowance

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