Property Leasing & Tenant Experience Specialist

ADIB Group; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading financial services firm is seeking a Customer Service Officer in Abu Dhabi. This role requires managing tenant requests, issuing leases, and providing exceptional customer service. Candidates should have 1-3 years of experience, strong knowledge in property management, and proficiency in Arabic and English. The position offers the chance to work in a dynamic environment focusing on excellent service delivery and operational efficiency.

Qualifications

• 1-3 years of work experience in customer service or property management is preferred.
• Strong communication skills in both Arabic and English are necessary.

Responsibilities

• Facilitate issuing and renewal of leases with a focus on customer satisfaction.
• Work according to established SOPs and provide high-quality customer service.
• Update Oracle with tenant contact details and manage transaction workflows.

Skills

Good knowledge of property management

Experience in Oracle Property Management application

Good communication skills in Arabic

Good communication skills in English

Strong work ethics

Teamwork

Ability to work under pressure

Education

Bachelor's degree

Tools

Oracle Property Management application

Job description

A leading financial services firm is seeking a Customer Service Officer in Abu Dhabi. This role requires managing tenant requests, issuing leases, and providing exceptional customer service. Candidates should have 1-3 years of experience, strong knowledge in property management, and proficiency in Arabic and English. The position offers the chance to work in a dynamic environment focusing on excellent service delivery and operational efficiency.