Property Handover & Customer Care Executive

Antal International Network; Dubai; On-site; Confidential; Full time

Job summary

A dynamic real estate organization in Dubai seeks a Customer Service Executive to ensure smooth client interactions during the property handover and post-sales process. The ideal candidate should possess a Bachelor's degree and relevant experience in the real estate sector, demonstrating excellent communication skills and a customer-focused attitude. Responsibilities will include managing customer communications, coordinating with internal departments, and supporting operational tasks. The role emphasizes high standards of customer service to enhance client satisfaction.

Qualifications

• Proven experience in the real estate industry, preferably with a property developer handling property handover.
• Strong customer service background within a real estate environment.
• Ability to work independently as well as collaboratively within a team.

Responsibilities

• Act as a point of contact for customers during property handover and post-sales process.
• Manage customer communications via phone, email, and in-person meetings.
• Assist clients throughout the property handover process, including documentation and approvals.

Skills

Excellent communication skills

Interpersonal abilities

Customer service focus

Problem-solving abilities

Organizational skills

Education

Bachelor’s degree in any discipline

Job description

A dynamic real estate organization in Dubai seeks a Customer Service Executive to ensure smooth client interactions during the property handover and post-sales process. The ideal candidate should possess a Bachelor's degree and relevant experience in the real estate sector, demonstrating excellent communication skills and a customer-focused attitude. Responsibilities will include managing customer communications, coordinating with internal departments, and supporting operational tasks. The role emphasizes high standards of customer service to enhance client satisfaction.