Program Manager - compliance

Amazon; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading e-commerce company is seeking a motivated individual for a compliance management role in Dubai. The successful candidate will drive seller performance initiatives and compliance strategies, coordinate with various teams, and manage regulatory reporting. Requires a Bachelor's degree and 3+ years of relevant experience, including project management and stakeholder engagement. This role offers an opportunity to shape compliance programs in a dynamic environment.

Qualifications

• 3 years of program or project management experience.
• 3 years of working cross-functionally with tech and non-tech teams.
• 3 years of defining and implementing process improvement initiatives using data and metrics.

Responsibilities

• Collaborate on new product initiatives to determine compliance requirements.
• Maintain awareness of new regulatory developments that could pose compliance risks.
• Manage and maintain the policy library and compliance reporting.

Skills

Program or project management

Cross-function collaboration

Process improvement

Advanced Excel

SQL knowledge

Stakeholder management

Communication skills

Education

Bachelor's degree

Job description

Amazon is seeking a pragmatic, innovative, and driven individual to manage seller performance and compliance. In this regional role covering MENATR stores (UAE, KSA, EG, TR) you will develop compliance strategies and initiatives that create a roadmap of regulatory risks and requirements with mitigation plans to ensure business continuity with no or minimal disruption. Regulatory requirements could range from general licenses to operate as an e-commerce business or specific certificates for product safety compliance.

Key Job Responsibilities

• Collaborate on new product initiatives to understand legal impact, define compliance requirements, and establish appropriate compliance policies and controls to facilitate successful launch.
• Maintain a horizon view in order to detect and respond to new regulatory developments and issues that may pose compliance risk; educate management and guide teams in the development of a risk‑based and coordinated response across dependent teams.
• Manage examination and external audit processes, maintaining productive relationships with external assessors on an ongoing cadence and ensuring timely and accurate response to inquiries.
• Promote a culture of compliance proactively engaging with business teams to educate on compliance concerns, understand business objectives, and influence product design.
• Drive seller education initiatives to enhance account health performance.
• Manage the day‑to‑day functions of the compliance program, inclusive of the submission of required regulatory reporting and oversight of business‑owned controls.
• Manage and maintain the policy library and risk measurement mechanisms that form the basis of compliance programs.
• Prepare reports to senior management and senior business leaders with timely and actionable intelligence concerning the health of compliance programs.

About the Team

The team is part of the MENATR 3P team and handles three verticals: 1) Seller registration 2) Seller compliance 3) Account health management.

Qualifications

• 3 years of program or project management experience
• 3 years of working cross‑functionally with tech and non‑tech teams experience
• 3 years of defining and implementing process improvement initiatives using data and metrics experience
• Bachelor's degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements
• 3 years of driving end‑to‑end delivery and communicating results to senior leadership experience
• 3 years of driving process improvements experience
• Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules