Program Delivery Manager - Technology, Engineering, and Operations

Stryker Corporation; Dubai; On-site; Confidential; Full time

Job summary

A leading healthcare firm in Dubai is looking for an experienced IT Infrastructure Program Delivery Manager to oversee the delivery of complex infrastructure programs. The successful candidate will have 15+ years in IT program delivery with expertise in managing multi-million-dollar programs and deep knowledge of cloud platforms. This role offers competitive salary, flexible working arrangements, and opportunities for professional development.

Benefits

Competitive salary and performance-based incentives

Flexible working arrangements

Global exposure and leadership opportunities

Professional development and certification support

Qualifications

• Minimum 15 years of experience in IT program delivery.
• At least 10 years focused on infrastructure programs.
• Experience in regulated industries (e.g., healthcare, finance).

Responsibilities

• Lead end-to-end delivery of a major IT infrastructure program.
• Engage and influence senior stakeholders for program success.
• Establish program governance structures and risk management frameworks.

Skills

IT program delivery

Stakeholder engagement

Risk management

Leadership skills

Cloud platforms (Azure, AWS)

Delivery methodologies (MSP, PRINCE2, Agile)

Education

Bachelor's degree in Computer Science or Engineering

Master's degree (preferred)

Tools

JIRA

Confluence

ServiceNow

Tableau

Microsoft Project

Job description

Location

Dubai, United Arab Emirates

Department

Technology, Engineering, and Operations

Reports To

Solutions Director / Programme Delivery Lead

Employment Type

Full-Time, 12-Month Contract

Experience Level

Senior (15+ years)

Role Summary

We are seeking a high‑calibre IT Infrastructure Program Delivery Manager to lead and oversee the successful delivery of a large‑scale, complex infrastructure program. This role demands strategic leadership, deep technical expertise, and a proven track record in managing multi‑million‑dollar programs involving cloud‑native and hybrid infrastructure solutions.

Key Responsibilities

• Program Leadership: Lead end‑to‑end delivery of a major IT infrastructure program, ensuring alignment with business goals, timelines, budgets, and quality standards.
• Stakeholder Management: Engage and influence senior stakeholders across business units, vendors, and technology teams to ensure program success.
• Governance & Reporting: Establish and maintain robust program governance structures, including steering committees, risk management frameworks, executive reporting and ensuring compliance with enterprise standards and regulatory requirements.
• Team Management: Lead cross‑functional teams (internal and external), ensuring alignment across engineering, operations, and delivery partners.
• Budget & Resource Management: Own program budgets, forecasts, and resource planning, ensuring optimal allocation and cost control.
• Risk & Issue Management: Proactively identify, assess and mitigate risks and issues that could impact program delivery.
• Change Management: Drive organizational change associated with infrastructure transformation, including communication, training and adoption strategies.

Experience and Skills

• Minimum 15 years of experience in IT program delivery, with at least 10 years focused on infrastructure programs.
• Proven success delivering multi‑million‑dollar, enterprise‑scale programs (e.g., cloud migrations, Oracle platforms, network upgrades).
• Deep technical knowledge across multiple domains including Cloud platforms (Azure, AWS, Oracle), networking, storage, virtualization, security and DevOps.
• Strong command of delivery methodologies: MSP, PRINCE2, PMI, Agile (SAFe) and hybrid models.
• Experience with tools such as JIRA, Confluence, ServiceNow, Tableau and Microsoft Project.
• Exceptional leadership, communication and stakeholder engagement skills.
• Bachelor’s degree in Computer Science, Engineering or related field (Master’s preferred).
• Relevant certifications (e.g., PMP, ITIL, Agile, TOGAF) are highly desirable.
• Strategic thinker with a hands‑on approach to problem‑solving.
• Ability to operate in high‑pressure environments and manage competing priorities.
• Experience working in regulated industries (e.g., healthcare, finance, government).
• Familiarity with global delivery models and managing distributed global teams.

What We Offer

• Competitive salary and performance‑based incentives
• Flexible working arrangements
• Global exposure and leadership opportunities
• Professional development and certification support
• Opportunity to lead transformative programs in a dynamic enterprise environment

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [e-mail] for support. Do not email [e-mail] for an update on your application or to provide your resume as you will not receive a response.