Product Manager

Souq.com FZ LLC; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading e-commerce company in Dubai is seeking a Seller Performance and Compliance Manager. This role involves developing compliance strategies, managing seller education initiatives, and collaborating with various teams to ensure compliance with regulations. The ideal candidate should have over 3 years of product management experience, skills in SQL and VBA, and a strong ability to work cross-functionally. This position offers a unique opportunity to influence product design and enhance seller performance in a dynamic environment.

Qualifications

• 3+ years of product management experience.
• Experience managing technical products or online services.
• Experience in project management in leading cross-functional teams.

Responsibilities

• Develop compliance strategies and initiatives.
• Collaborate on new product initiatives.
• Maintain proactive assessment of compliance risks.
• Drive seller education initiatives.
• Manage day-to-day functions of compliance programs.

Skills

Product management experience

SQL

VBA

Cross-functional teamwork

Data analysis

Job description

Overview

Amazon is seeking a pragmatic, innovative, and driven individual to manage seller performance and compliance. In this regional role covering MENATR stores (UAE, KSA, EG, TR) you will develop compliance strategies and initiatives that develops a roadmap of regulatory risks and requirements with mitigation plans to ensure business continuity with no or minimal disruption. Regulatory requirements could range from general licenses to operate as an e-commerce business or specific certificates for product safety compliance. The Seller Performance and Compliance Manager will manage a range of compliance subject matter areas, operating in a fast-paced environment across a large number of functional groups to deliver best-in-class compliance solutions to support existing and emerging products. This role will engage internally across business, legal, operations, and technical teams to influence the strategic direction of products and design of right-sized controls. The Seller Performance and Compliance Manager will advise senior stakeholders on the compliance implications of business decisions and ways to promote compliance amongst sellers to ultimately drive higher performance in the area of account health. In this regard, the role is a blend of the following dimensions - business strategy, product development and management, program value assurance, operational excellence and entrepreneurship. The right candidate will be able to assess what is most important for customers and our business and lead change. The product owner will manage the execution once the vision has been aligned across all stakeholder groups and ensure timely launches of the product. Successful candidates will have a history of driving deep insights from complex data, have exceptional business judgement including financial acumen to quickly assess the viability of key decisions, and the ability to write compelling business documents and drive outcomes for senior leadership at Amazon. The ability to influence cross functionally and across the organization, at all levels, will be absolutely critical to success in this role.

Key job responsibilities

• Collaborate on new product initiatives to understand legal impact, define compliance requirements, and establish appropriate compliance policies and controls to facilitate successful launch.
• Maintain a horizon view in order to detect and respond to new regulatory developments and issues that may pose compliance risk; educate management and guide teams in the development of a risk-based and coordinated response across dependent teams.
• Manage examination and external audit processes, maintaining productive relationships with external assessors on an ongoing cadence and ensuring timely and accurate response to inquiries.
• Promote a culture of compliance, proactively engaging with business teams to educate on compliance concerns, understand business objectives, and influence product design.
• Drive seller education initiatives to enhance account health performance
• Manage the day to day functions of the compliance program, inclusive of the submission of required regulatory reporting and oversight of business owned controls.
• Manage and maintain the policy library and risk measurement mechanisms that form the basis of compliance programs.
• Prepare reports to senior management and senior business leaders with timely and actionable intelligence concerning the health of compliance programs.

About the team

The team is part of the MENATR 3P team and handles three verticals: 1) Seller registration, 2) Seller compliance and 3) Account health management.

Qualifications

• 3+ years of product management experience
• Experience managing technical products or online services
• Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services
• Knowledge of SQL and VBA at an advanced level
• Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization

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