Product Lead - Cards & Everyday Banking

GSSTech Group; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A financial technology company in the United Arab Emirates is looking for a professional to provide product support and coordinate initiatives within the digital banking sector. This role involves working closely with IT and cross-functional teams to enable digital card journeys and ensure compliance with regulations. Applicants should have 4-7 years of relevant experience and strong coordination and communication skills. The position requires managing multiple initiatives concurrently and supporting Mastercard regulatory projects.

Qualifications

• 4-7 years of experience in Cards, Payments, or Digital Banking.
• Experience working with IT and cross-functional teams.
• Exposure to card networks and regulatory initiatives.

Responsibilities

• Support digital card journey enablement and workflow design.
• Define detailed product requirements for mobile app features.
• Coordinate with IT, Digital, Operations, and Compliance teams.
• Support Mastercard regulatory projects and system changes.

Skills

Experience in Cards, Payments, or Digital Banking

Understanding of credit card products

Coordination and stakeholder management skills

Ability to manage multiple initiatives

Strong written and verbal communication skills

Job description

Multiple card-related initiatives are underway to support Cards digital journey and acquisition, regulatory requirements, and card network mandates. This role provides hands‑on product support and coordination to ensure timely delivery, regulatory compliance, and smooth digital and operational rollouts.

Responsibilities

• Support digital card journey enablement, including workflow design aligned with market requirements and testing from a Cards Product perspective.
• Define detailed product requirements for mobile app card features and digital enablement initiatives.
• Support required policy and process changes across digital and physical journeys to scale the business.
• Coordinate with IT, Digital, Operations, Compliance, and Network teams to ensure implementation readiness.
• Support card process change initiatives through effective cross‑functional coordination.
• Assist with Jaywan Mono‑Badge and Co‑Badge initiatives, including digital journey changes, documentation, re‑carding support, and customer communication alignment.
• Support segment alignment initiatives (Credit Card variants), including system flagging logic and validation.
• Assist in resolving BAU issues in coordination with IT and stakeholders.
• Provide support for Mastercard regulatory projects, including system changes, testing, and implementation readiness.

Skills & Experience

• 4–7 years of experience in Cards, Payments, or Digital Banking.
• Understanding of credit card products, digital journeys, policies and mobile app enablement.
• Experience working with IT and cross‑functional teams on product implementation.
• Exposure to card networks (Mastercard preferred) and regulatory initiatives.
• Experience in requirements documentation, UAT support, and issue tracking.

Core Competencies

• Strong coordination and stakeholder management skills.
• Detail‑oriented with structured execution approach.
• Ability to manage multiple initiatives in parallel.
• Strong written and verbal communication skills.