Emirates Islamic | Dubai, UAE
At Emirates Islamic, we are committed to delivering exceptional banking services through operational excellence, innovation, and a customer-centric approach. We are seeking a highly organized and detail-oriented Processor – Central Operations to join our Operations team and support the efficient processing of banking transactions while ensuring compliance with internal policies and regulatory requirements.
Key Responsibilities
- Validate and process operational transactions in accordance with established service standards.
- Provide operational support and assistance to branches and internal business units.
- Ensure adherence to internal policies, procedures, and regulatory requirements.
- Manage account identification and closure activities in line with applicable guidelines.
- Handle cheque return activities and ensure timely completion of related processes.
- Liaise with internal stakeholders on operational matters and documentation requirements.
- Resolve day-to-day operational queries and provide timely solutions.
- Perform reconciliations and maintain accurate operational records.
- Support operational projects, process improvement initiatives, and User Acceptance Testing (UAT).
- Coordinate with stakeholders to ensure smooth execution of operational activities.
Qualifications & Experience
- Higher Secondary Education or equivalent qualification.
- Minimum 4 years of experience in banking operations or transaction processing.
- Sound knowledge of banking operations and operational controls.
- Familiarity with banking systems and Microsoft Office applications.
- Strong attention to detail and accuracy.
- Excellent communication, problem-solving, and stakeholder management skills.
- Ability to work effectively in a fast-paced environment while maintaining high levels of compliance and quality.
What We Are Looking For
- Strong operational and analytical mindset.
- Ability to manage multiple priorities and meet deadlines.
- Commitment to delivering high-quality service.
- Team player with a collaborative approach.
- Adaptability and willingness to learn new processes and systems.
What We Offer
- Opportunity to build a rewarding career with one of the UAE's leading Islamic banks.
- Exposure to a dynamic and collaborative work environment.
- Continuous learning and professional development opportunities.
- Competitive compensation and benefits package.
- Career growth opportunities within the Emirates NBD Group.
- A culture that values diversity, innovation, and employee wellbeing.