Process & Compliance Specialist | Retail | Watsons | UAE

Robinson & Co (Singapore) Pte Ltd; Dubai; On-site; AED 90,000 - 150,000; Full time

Job summary

Al-Futtaim is seeking a Process & Compliance Specialist for Watsons in the UAE. The role focuses on implementing operational, inventory, and financial controls across the fashion division, mitigating risk and safeguarding assets.

You will support the management team under the Process & Compliance Manager, driving standardized systems and improvement strategies for processes. The ideal candidate has a postgraduate degree, 3–5 years in retail operations (stock/inventory), and strong SAP/ERP and

Qualifications

• Postgraduate or college/university degree.
• 3–5 years of experience in retail operations, specifically in stock/inventory management.
• Proficient in SAP and ERP systems.
• Advanced Excel and MS Office skills, accounting knowledge.

Responsibilities

• Assist cross-functional projects to improve operational processes.
• Review controls and implement standardized compliance systems.
• Conduct SOP rollouts and train stakeholders on processes and procedures.
• Analyze store operations to identify opportunities for process improvement.
• Plan and facilitate physical inventory counts following standard procedures.
• Review performance in key operational areas and resolve inventory errors.

Skills

Analytical skills

Time management

Effective communication

Leadership abilities

Education

Advanced degree

Tools

SAP

ERP systems

Advanced Excel

Job description

Process & Compliance Specialist | Retail | Watsons | UAE

About Al-Futtaim
Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.

Overview Of The Role:
The P&C Executive plays a vital role within the Fashion Division, providing essential support to the management team to ensure consistent implementation of operational, inventory, and financial controls across Watsons. This role is designed to mitigate risks, safeguard assets, and enhance efficiency through formalized procedures. Working under the guidance of the Process & Compliance Manager, the P&C Executive collaborates across business units and geographies to deliver standard compliance systems and develop improvement strategies for operational processes.

What You Will Do:

General

• Assist in cross-functional business projects across Watsons to improve operational processes.
• Review controls and implement standardized compliance systems to enhance process reliability.
• Conduct SOP rollouts and train stakeholders on processes and procedures.
• Analyze retail store operations and workflow to identify opportunities for process improvement.
• Monitor and measure benefits of post-process implementation to track progress and continuity.
• Engage in project-based evaluations and operational due diligence for new business acquisitions.
• Develop a critical path for store openings and create checklists for store closure, including cash, stocks, and fixed assets.
• Plan, schedule, and facilitate physical inventory counts following Al Futtaim standard procedures.
• Review performance on key operational areas of store operations and inventory control to resolve inventory errors and assess compliance.
• Implement control mechanisms and consolidate results following physical inventory counts.

Required Skills To Be Successful:

• Analytical skills to identify and implement process improvements.
• Time management to handle multiple tasks efficiently.
• Effective communication and leadership abilities.

What Qualifies You For The Role:

• Postgraduate or College/University Degree.
• 3-5 years of experience in retail operations, specifically in stock/inventory management.
• Proficient in SAP and ERP systems.
• Advanced Excel and MS Office skills, accounting knowledge.

About Al-Futtaim Retail

At Al-Futtaim Retail, we are part of a 90-year legacy built on ambition, progress and long-term vision. As one of the region’s leading retail operators, we partner with some of the world’s most trusted brands – including IKEA, ACE, Marks & Spencer and the Inditex Group – bringing global excellence to customers across MENA and Southeast Asia.

We don’t just operate stores; we shape retail experiences. From launching brands like Watsons and Kiabi to our regions for the first time, to investing in digital innovation, AI capabilities, the customer experience and loyalty platforms, we are constantly redefining the future of retail.

With over 100 nationalities spread across more than 10 countries, our strength lies in our diverse and collaborative community. Here, you’re equipped to turn your ambition into action, building the career you want, while helping us move retail forwards.

Join us and be part of The Heart of Tomorrow.