Presales Solution Consultant GRC Solutions

ServiceNow; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading tech company is seeking a Solution Consultant for the GRC domain in Dubai. This role demands expertise in pre-sales consulting and integrating AI into workflows. Ideal candidates should possess strong domain knowledge, collaborative skills, and fluency in both Arabic and English. The position offers the chance to lead discovery workshops, support sales, and engage in marketing events.

Qualifications

• Experience in leveraging AI in decision-making and problem-solving.
• Proven pre-sales solution consulting or sales engineering experience.
• Demonstrable knowledge in GRC domains.
• Proficiency with the ServiceNow platform.
• Experience working collaboratively with product management and partners.
• Fluency in Arabic and English essential.

Responsibilities

• Support solution sales as a technical expert.
• Lead workshops to align solutions with customer needs.
• Identify and deliver cross product sales opportunities.
• Stay current on competitive analysis and market trends.
• Support events like executive briefings and conferences.

Skills

Pre-sales solution consulting

Integration of AI in workflows

Domain knowledge in GRC

Collaborative skills

Presentation skills

Territory management

Fluency in Arabic

Fluency in English

Tools

ServiceNow platform

Cloud software solutions

Job description

Job Description

As a member of our Solution Consulting team, you will have a major impact on our future success by partnering with the Risk & Security Solution Sales Team in driving net new business in the GRC / IRM domain. You will guide revenue for our GRC products with the support and partnership of Sales, Product Management, and the executive team. This is a hands‑on technical consultant who can go wide and deep on solution delivery and solution positioning, as well as the domain itself, during sales cycles.

What you get to do in this role:

• Support solution sales as a technical and domain expert of a client-facing sales team
• Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
• Understand customer challenges and goals and map this back to solution capabilities
• Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
• Act as the domain SME across the broad areas of GRC
• Provide feedback to product management about product enhancements thatcanaddress customer needs and provide additional value
• Shareand learnbest practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Identify, build‑out and deliver cross product sales opportunities (solutions that cover multiple different ServiceNow solutions) that map to customer challenges and industry needs
• Stay current on competitive analysis, trending regulatory and risk developments and broader market differentiation
• Support / speak at marketing events including executive briefings, conferences, user groups, and trade shows

Qualifications

To be successful in this role you should have :

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI‑powered tools, automating workflows, analysing AI‑driven insights, or exploring AI’s potential impact on the function or industry.
• Proven pre‑sales solution consulting or sales engineering experience with specific demonstrable knowledge of GRC solutions
• Demonstrable domain knowledge in one or many of the core GRC domains (either in an advisory, SC, sales or industry practitioner context). Familiarity with the Cyber Security domain is a strong plus.
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
• Experience working collaboratively with product management, product marketing, partners, and professional services
• Proven soft skills relating to effective presentation of content, working collaboratively in a team or partnership and personal drive to improve current skillsets or expand into new areas
• Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence
• The ability to travel, as necessary
• Fluency in Arabic and English essential

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. We offer flexible remote and required‑in‑office work personas.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [e-mail] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.