Performance Marketing CSM - Scale RoAS for EMEA (Hybrid)

ROI Hunter; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global SaaS company in Dubai is looking for a Customer Success Manager to support e-commerce clients in optimizing their digital promotions. You'll manage the customer lifecycle, providing insights to enhance their performance. This role requires at least 2 years of experience in a similar position, proficiency in both English and Arabic, and the ability to adapt in a dynamic environment. Join a collaborative team with a strong culture that values flexibility and learning.

Benefits

30 days of holiday

Education budget

Quarterly performance bonus

Phone allowance

Flight ticket allowance

WFH subsidy (€150 quarterly)

Company and team events

Qualifications

• Minimum 2 years of experience as a Customer Success or Account Manager in Performance Marketing.
• Knowledge about Google and Meta Ads.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Manage the full customer cycle from onboarding to renewals.
• Provide analytical insights to clients.
• Support clients in elevating their ROAS and revenue.

Skills

Fluent English

Fluent Arabic

Data analytics

Business acumen

Job description

A global SaaS company in Dubai is looking for a Customer Success Manager to support e-commerce clients in optimizing their digital promotions. You'll manage the customer lifecycle, providing insights to enhance their performance. This role requires at least 2 years of experience in a similar position, proficiency in both English and Arabic, and the ability to adapt in a dynamic environment. Join a collaborative team with a strong culture that values flexibility and learning.