People and Culture Manager

AccorHotels Middle East; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality group in Dubai seeks an experienced HR Manager to lead People & Culture initiatives. The ideal candidate will have a Bachelor’s degree in Human Resources and strong expertise in recruitment and employee relations within the luxury sector. This role requires a strategic mindset and an understanding of UAE labor laws. Join a dynamic team to foster a high-performance culture and support management in shaping the hotel’s talent strategy.

Qualifications

• Bachelor’s degree in HR, Business Administration, or related field.
• Proven experience in HR management within luxury hospitality.
• Strong expertise in end-to-end recruitment and employee relations.
• Deep understanding of UAE labor laws and HR best practices.
• Fluent in English with high professionalism.

Responsibilities

• Lead all People & Culture initiatives reflecting brand values.
• Manage recruitment to deliver an exceptional candidate experience.
• Provide guidance on employee relations and performance management.
• Oversee HR systems and generate insightful reports.
• Foster a high-performance workplace culture.

Skills

End-to-end recruitment

Employee relations

Performance management

HR operations

Interpersonal skills

Leadership

Analytical skills

Education

Bachelor’s degree in Human Resources or Business Administration

Postgraduate degree in Leadership or People Management

Tools

HR systems

Job description

Company Description

We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality. To join our Group, please visit https://careers.accor.com/

Job Description

• Lead all People & Culture initiatives for the hotel, through ongoing operations, ensuring a seamless, high-end employee experience that reflects Sofitel’s values;
• Manage end-to-end recruitment for all positions, delivering an exceptional candidate experience and attracting top talent aligned with the brand;
• Provide expert guidance on employee relations, including investigations, disciplinary procedures, and performance management, ensuring fairness, consistency, and confidentiality;
• Oversee HR systems, maintain accurate data, and generate insightful reports for senior management to support strategic decision-making;
• Foster an inclusive, engaging, and high-performance workplace culture, supporting onboarding, L&D programs, and ongoing employee engagement initiatives;
• Provide leadership and guidance to hotel managers and department heads, ensuring consistent HR practices and high standards of team management across the property;
• Assist with payroll preparation, compliance audits, right-to-work checks, and contribute to wellbeing, CSR (Corporate Social Responsibility), and D&I initiatives.
• Drive broader People & Culture projects, including HR system upgrades, engagement surveys, and global Accor programs, ensuring alignment with company strategy, brand standards, and organizational values;
• Act as a strategic partner to leadership, helping shape the culture, engagement, and talent strategy of the hotel, ensuring the team thrives both during pre‑opening and ongoing operations.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field. A postgraduate degree in Leadership or People Management is highly desirable;
• Proven experience in HR management, ideally within luxury hospitality experience;
• Strong expertise in end-to-end recruitment, employee relations, performance management, and HR operations;
• Solid knowledge of HR systems, reporting, and analytics, with the ability to generate actionable insights.
• Deep understanding of UAE labor laws, compliance requirements, payroll processes, and HR best practices;
• Demonstrated ability to foster an inclusive, engaging, and high-performance culture;
• Excellent interpersonal, communication, and leadership skills, with experience managing diverse teams;
• Strategic mindset with the ability to align HR initiatives with business objectives and brand standards;
• Fluent in English;
• High level of professionalism and discretion.