Patient Services & Billing Administrator

Mediclinic Group; Sha'biyyat as Rashidiyyah; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading healthcare provider is seeking a Patient Administrator to improve overall quality of patient care. Responsibilities include managing appointment scheduling, medical insurance processes, and billing. Candidates should have completed secondary education and 2-3 years of experience in customer service, preferably in healthcare. Computer literacy and knowledge of medical terminology are essential. This role is based in Sharjah Emirate, UAE. Apply now to join this dynamic healthcare team.

Qualifications

• 2-3 years’ experience in a customer services role, preferably in the healthcare industry.
• Experience in a Contact Centre or Healthcare environment is desired.

Responsibilities

• Manage the patient appointment scheduling and registration process.
• Handle the medical insurance process and related tasks.
• Manage the billing and cash up process.
• Improve the quality of patient service.

Skills

Computer literacy and proficiency in MS Office applications

CRM software applications

Hospital information systems

Knowledge of medical terminology and procedures

Numerical literacy

Patient scheduling and registration processes

Education

Completed secondary school education (Grade 12)

Tertiary Diploma or Bachelor’s Degree

Job description

A leading healthcare provider is seeking a Patient Administrator to improve overall quality of patient care. Responsibilities include managing appointment scheduling, medical insurance processes, and billing. Candidates should have completed secondary education and 2-3 years of experience in customer service, preferably in healthcare. Computer literacy and knowledge of medical terminology are essential. This role is based in Sharjah Emirate, UAE. Apply now to join this dynamic healthcare team.