Patient Care & Enrollment Specialist

GluCare; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A healthcare service provider in Dubai is seeking a Patient Coordinator to guide patients through their care journey while promoting healthcare programs. The ideal candidate must have a Bachelor's in healthcare administration, at least 2 years of relevant experience, and strong communication skills. This role involves engagement with patients, managing leads, and tracking adherence to healthcare programs.

Qualifications

• Bachelor’s degree in healthcare administration, management, or a related field.
• At least 2 years of experience as a patient coordinator or in a similar healthcare role.
• Proven track record in sales or client relationship management within healthcare.

Responsibilities

• Engage prospective patients through multiple communication channels.
• Manage leads and nurture them through CRM to ensure timely communication.
• Cross-sell and upsell relevant services to existing patients.

Skills

Communication skills

Problem-solving skills

Interpersonal skills

Education

Bachelor’s degree in healthcare administration

Tools

CRM systems

EMR systems

Insurance systems

Job description

A healthcare service provider in Dubai is seeking a Patient Coordinator to guide patients through their care journey while promoting healthcare programs. The ideal candidate must have a Bachelor's in healthcare administration, at least 2 years of relevant experience, and strong communication skills. This role involves engagement with patients, managing leads, and tracking adherence to healthcare programs.