Partner Support & Success Advisor

Property Finder Group; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

Join a pioneering proptech firm as a Partner Support Advisor, where you'll be the first point of contact for customers. This role involves resolving customer issues through various channels, building relationships, and ensuring satisfaction. You'll thrive in a fast-paced environment, utilizing your problem-solving skills to provide exceptional service. With a commitment to personal and professional growth, this innovative company offers a dynamic workplace where your contributions truly matter. If you're passionate about customer service and eager to make an impact, this opportunity is perfect for you.

Qualifications

• 1+ year experience in customer support or related roles.
• Strong English and Arabic language proficiency required.

Responsibilities

• Act as the first point of contact for customer queries via phone, chat, and email.
• Resolve customer issues and educate them on self-resolution.

Skills

Customer Service

Problem Solving

Communication Skills

Conflict Resolution

Analytical Skills

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

CRM Software

Communication Tools (Email, Chat)

Job description

Join a pioneering proptech firm as a Partner Support Advisor, where you'll be the first point of contact for customers. This role involves resolving customer issues through various channels, building relationships, and ensuring satisfaction. You'll thrive in a fast-paced environment, utilizing your problem-solving skills to provide exceptional service. With a commitment to personal and professional growth, this innovative company offers a dynamic workplace where your contributions truly matter. If you're passionate about customer service and eager to make an impact, this opportunity is perfect for you.