Outlet Manager

Vignette Collection; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Restaurant Manager to oversee dining operations and ensure exceptional service standards. This role involves supervising staff, managing records, and addressing guest feedback. Candidates should possess significant restaurant service experience and strong leadership capabilities, operating in a dynamic and fast-paced environment.

Qualifications

• Extensive experience in restaurant service is essential.
• Must have excellent English proficiency in reading, writing, and oral communication.
• Strong ability to motivate employees and foster effective teamwork.

Responsibilities

• Oversee the dining area and supervise food and beverage staff.
• Handle guest complaints and ensure high service quality.
• Manage scheduling, payroll, and maintain records of staff performance.

Skills

Leadership

Communication

Teamwork

Problem Solving

Interpersonal Skills

Tools

POS Software

Inventory Management Software

Job description

• Oversee the dining area and supervise food and beverage staff, ensuring adherence to established operating policies.
• Foster a positive team atmosphere, providing feedback, coaching, and maintaining high standards of behavior.
• Maintain records of staff performance and operating costs, and manage scheduling and payroll.
• Handle guest complaints professionally, seeking feedback to improve service.
• Ensure proper food presentation, handling procedures, and quality of deliveries.
• Order supplies and coordinate maintenance for equipment.
• Manage total receipts, balance sales, and ensure accurate bookkeeping.
• Respond flexibly to staffing changes and operational challenges.
• Identify and resolve restaurant issues through reports and proactive measures.
• Utilize POS and inventory software effectively for management.
• Assist in planning menus for regular and special events.

Additionally, be flexible and available for various duties as needed, set an example for staff, and comply promptly with supervisor requests.

Requirements:

• Excellent reading, writing, and oral proficiency in English.
• Extensive experience in all aspects of restaurant service.
• Well-presented and professionally groomed at all times.
• Strong leadership and training skills with excellent interpersonal abilities.
• Ability to motivate employees and foster effective teamwork.
• Effective communication skills for dealing with diverse staff.
• Ability to coordinate and prioritize multiple tasks efficiently.

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