Operations Team Lead - Car Rental & Service Excellence

Legend Holding Group; Dubai; On-site; AED 80,000 - 100,000; Full time

Job summary

A leading rental services company in Dubai is seeking a skilled Car Rental Manager. The ideal candidate will oversee the entire customer rental journey, ensuring adherence to SLAs and compliance in operations. A background of 4-5 years in the automotive industry, with team leadership experience, is essential. The role demands excellent organizational and communication skills. Competitive compensation is offered.

Qualifications

• 4-5 years of experience in car rental or automotive industry.
• 2 years in supervisory or team leadership role.
• Strong understanding of rental operations.

Responsibilities

• Manage customer car rental journey.
• Ensure compliance with aggregator SLAs.
• Monitor daily rental operations and invoicing.

Skills

Leadership

Customer Service

Team Management

Communication

Organizational Skills

Education

Bachelor's degree in any discipline

Tools

CRM platforms

Microsoft Office

Job description

A leading rental services company in Dubai is seeking a skilled Car Rental Manager. The ideal candidate will oversee the entire customer rental journey, ensuring adherence to SLAs and compliance in operations. A background of 4-5 years in the automotive industry, with team leadership experience, is essential. The role demands excellent organizational and communication skills. Competitive compensation is offered.