Operations Manager

Manpower Middle East; Dubai; On-site; AED 254,000 - 304,000; Full time

Job summary

Manpower Middle East seeks an Operations Manager for Trade Finance & Loans Operations in Dubai. You will oversee end-to-end trade finance and loan activities, ensuring regulatory compliance, risk controls, and efficient processing.

The role requires 7–10 years in banking ops with expertise in trade finance and loan operations, and strong SWIFT/core banking system experience. Emirati candidates preferred; attractive salary is offered.

Qualifications

• Emirati candidates only.
• Bachelor's degree in Finance, Banking, Business Administration or related discipline.
• 7–10 years of banking operations experience with strong exposure to Trade Finance and Loan Operations.
• Solid knowledge of UCP 600, ISBP, URDG 758, and ISP98.
• Hands-on SWIFT messaging, trade finance systems, and core banking platforms.
• Strong understanding of operational risk, controls, reconciliations, audit requirements and regulatory compliance.
• Excellent communication and stakeholder management skills.

Responsibilities

• Oversee end-to-end Trade Finance Operations including Import/Export LCs, advising and confirmation processes, document checking, discrepancy management, amendments, and settlements.
• Administer Bank Guarantees: issuance, amendments, counter-guarantees, demand/extend-or-pay claims, and cancellations.
• Manage Documentary Collections: import/export collections, payment/acceptance transactions, coordination with customers and banks.
• Handle Bilateral and Syndicated Loan Operations: drawdowns, rollovers, rate fixing, interest calculations, repayments, fee processing, distributions.
• Monitor facility agreements, conditions precedent, documentation controls, and loan limit utilization for compliance.
• Review and authorize trade finance and loan-related SWIFT messages (MT700, MT707, MT760, MT767, MT799, etc.).
• Maintain strong operational controls through reconciliations, investigations, audit support, incident management and escalation procedures.
• Ensure compliance with AML, sanctions screening, KYC, and reporting obligations.
• Act as a key stakeholder in operational risk management and process improvement initiatives.

Skills

Trade Finance Operations

Loan Operations

Operational Controls

Regulatory Compliance

Stakeholder Management

Communication

Education

Bachelor's degree in Finance, Banking, Business Administration

Tools

SWIFT Messaging

Trade Finance Systems

Core Banking Platforms

Job description

Operations Manager – Trade Finance & Loans Operations

Our client, a leading financial institution in the Dubai, is seeking an Operations Manager – Trade Finance & Loans Operations to join their team. The successful candidate will be responsible for overseeing trade finance and loan operations activities, ensuring operational excellence, adherence to regulatory requirements, and effective risk and control management. The ideal candidate will possess strong expertise in Trade Finance Operations, Loan Administration, and Operational Controls which will align successfully within the organization.

About the Requirements

• Manage end-to-end Trade Finance Operations, including Import and Export Letters of Credit (LCs), advising and confirmation processes, document checking, discrepancy management, amendments, and settlements.
• Oversee the processing and administration of Bank Guarantees, including issuance, amendments, counter-guarantees, demand claims, extend-or-pay claims, and guarantee cancellations.
• Handle Documentary Collections activities, including import and export collections, payment and acceptance transactions, and coordination with customers and correspondent banks.
• Ensure accurate processing of Bilateral and Syndicated Loan Operations, including drawdowns, rollovers, rate fixing, interest calculations, repayments, fee processing, and payment distributions.
• Monitor facility agreements, conditions precedent, documentation controls, and loan limit utilization to ensure compliance with approved terms.
• Review and authorize trade finance and loan-related SWIFT messages, including MT700, MT707, MT760, MT767, MT799, and other relevant message types.
• Maintain strong operational controls through reconciliations, account investigations, audit support, incident management, and escalation procedures.
• Ensure compliance with internal policies, regulatory requirements, AML standards, sanctions screening, KYC requirements, and reporting obligations.
• Act as a key stakeholder in operational risk management and continuous process improvement initiatives.

About You

• (Emirati) candidates only.
• Bachelor's degree in Finance, Banking, Business Administration, or a related discipline.
• Minimum 7-10 years of banking operations experience with strong exposure to both Trade Finance and Loan Operations.
• Sound knowledge of UCP 600, ISBP, URDG 758, and ISP98.
• Hands-on experience with SWIFT messaging, trade finance systems, and core banking platforms.
• Strong understanding of operational risk, controls, reconciliations, audit requirements, and regulatory compliance.
• Excellent communication and stakeholder management skills.

Additional Information

• Location: Dubai
• Employment Type: Full-time
• Budget: Up to AED 25,000 per month
• Emiratization opportunity