Operations Manager

Art mansion handicraft works LLC; Dubai; On-site; AED 70,000 - 90,000; Full time

Job summary

A creative workshop company in Dubai seeks a Project & Workshop Manager to coordinate custom paint and art projects. The ideal candidate will manage client communications, oversee daily workshop operations, and maintain project timelines. A background in workshop management and basic accounting is preferred. The role requires strong organizational skills and a passion for art.

Qualifications

• 3–5 years of experience in operations, workshop management, or project coordination.
• Proven experience handling client communication, quotations, and project timelines.
• Background in basic accounting, financial tracking, invoicing, or admin roles.

Responsibilities

• Coordinate all custom paint and art projects from inquiry to delivery.
• Handle new inquiries, provide quotations, and follow up professionally.
• Prepare and maintain job‑cost sheets for each project.

Skills

Client communication

Workshop management

Project coordination

Accounting basics

Excel / Google Sheets

Education

Diploma or Bachelor’s degree in Business Administration

Job description

Project & Workshop Management

• Coordinate all custom paint and art projects from inquiry to delivery.
• Assign tasks to painters/technicians and ensure smooth workflow.
• Monitor daily operations inside the workshop to maintain high-quality output.
• Ensure all materials, paints, and supplies are stocked and ordered on time.
• Oversee project timelines and ensure deliveries meet client deadlines.

Client Coordination & Service

• Handle new inquiries, provide quotations, and follow up professionally.
• Understand client design requirements and communicate them clearly to the team.
• Maintain strong client relationships and ensure premium service experience.
• Manage updates, approvals, and progress communication with clients.

Basic Accounting & Financial Tracking

• Prepare and maintain job‑cost sheets for each project.
• Track daily expenses, paint/material usage, and workshop purchases.
• Handle invoicing, receipts, and payment collection tracking.
• Maintain petty cash and submit weekly financial summaries.
• Work with the external accountant for monthly reconciliation.

Staff Supervision

• Oversee painters, helpers, and cleaning staff.
• Monitor attendance, workflow, and performance.
• Maintain a positive work environment and ensure productivity.

Quality Control

• Inspect ongoing and completed projects to ensure Art Mansion quality standards.
• Report any issues early and coordinate fixes before delivery.
• Ensure final presentation of projects meets premium luxury standards.

Operations & Organization

• Maintain clean, organized workshop and office areas.
• Implement systems for job tracking, client files, and project documentation.
• Liaise with suppliers for materials, pricing, and deliveries.
• Ensure all equipment is maintained and serviced regularly.

Marketing Support (Basic)

• Capture project progress for social media when needed.
• Coordinate with designers or social media team for posting and updates.

Reporting

• Project status
• Expenses & petty cash
• Staff performance
• Material usage
• Any operational issues

Skills

Professional Experience

• 3–5 years of experience in operations, workshop management, or project coordination.
• Experience in automotive, custom paint, detailing, fabrication, art studios, or creative production environments is a strong advantage.
• Proven experience handling client communication, quotations, and project timelines.
• Background in basic accounting, financial tracking, invoicing, or admin roles.

Technical & Operational Skills

• Strong understanding of workshop operations, project flow, and material management.
• Ability to prepare job estimates, cost sheets, and purchase orders.
• Basic knowledge of paints, materials, and workshop tools (not required but preferred).
• Proficiency in Excel / Google Sheets for cost tracking and reporting.
• Ability to maintain organized project documentation.

Communication & Management Skills

• Excellent English communication (written & verbal).
• Ability to manage staff, delegate tasks, and maintain a productive environment.
• Strong client‑handling skills with a premium service mindset.
• Able to coordinate between clients, painters, suppliers, and admin smoothly.

Personality & Work Ethic

• Highly organized and detail‑oriented.
• Able to work under pressure and manage multiple projects at once.
• Honest, reliable, and professional at all times.
• Problem‑solver with a proactive mindset.
• Passion for art, custom paint, or creative work (preferred, not required).

Education & Qualifications

• Diploma or Bachelor’s degree in Business Administration, Operations, Accounting, or a related field.
• Certification in basic accounting, project management, or operations is a plus.
• UAE driving license preferred (not required).
• Must be currently in the UAE and ready to join.